Senior Account Director, Rio SEO (Local Experience Platform)
 Forsta | |
 United States, Massachusetts, Boston | |
 Jan 23, 2026 | |
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Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. Our Mission: We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. Our Values: To put Human Experience at the heart of organizations so every person can be seen and understood.
Location: Remote U.S. Rio SEO is one of the largest independent providers of SaaS-based local search automation and patented SEO reporting technology. Since 2009, we've helped global, multilocation brands simplify the complexities of local search, turning online intent into real-world sales. Our fullservice local search platform powers visibility, accuracy, and performance across every major search engine and device. With more than 200 enterprise clients across Retail, Financial Services, Healthcare, Restaurant, Hospitality, MultiFamily, and Business Services, we're proud to maintain one of the highest client retention rates in the industry-because our technology works, and our customers know it. If you're energized by strategic partnership, digital innovation, and measurable growth, you'll love being part of our team. About the RoleThe Senior Account Director plays a critical role in driving client satisfaction, retention, and revenue growth. You'll serve as a strategic partner to some of the world's most recognized brands, guiding them through the full value of Rio SEO's software and services-while leading internal teams to ensure flawless delivery. We're looking for a consultative, analytical, relationshipdriven leader who thrives in a fastpaced digital marketing environment and enjoys helping enterprise clients win. What You'll Do
This role is generally remote. For team members near our Chicago, South Bend, or Boston hubs, we operate on a hybrid schedule-meeting in the office Tuesday through Thursday to collaborate and work #bettertogether. Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At PG Forsta we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Additional Information for US based jobs: Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class. Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The expected base salary for this position ranges from $90,000 - $107,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results. All your information will be kept confidential according to EEO guidelines. Our privacy policy can be found here:https://www.pressganey.com/legal-privacy/ | |