Security Officer - Flex Bank Lobby

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Bank Lobby in Cincinnati, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at the front desk of a financial institution, where you will greet employees and visitors, manage access, monitor cameras and alarms, and document security-related activity. You will be a visible, customer-focused presence, communicate clearly during unusual situations, and support the team with integrity. Bring an agile, reliable mindset and a caring, people-first approach as you help maintain a welcoming environment.

Position Type: Flex

Pay Rate: $28.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial institution location.
• Staff the front desk in a professional manner, greeting and directing visitors, employees, and vendors while helping to maintain an orderly lobby environment.
• Verify identification and manage visitor registration, including issuing visitor credentials and maintaining accurate sign-in and sign-out documentation per site procedures.
• Monitor access points and lobby activity, observing for unusual behavior and reporting concerns to site leadership and/or Allied Universal supervision.
• Answer telephones and respond to inquiries, providing directions, general information, and escalation to appropriate personnel as needed.
• Monitor alarms, cameras, and other security-related systems from the front desk when assigned, documenting observations and escalating irregular activity.
• Respond to incidents and critical situations in a calm, problem-solving manner, including medical situations, fire alarms, and suspicious activity, following post orders and client guidelines.
• Complete required reports such as incident reports, shift logs, and access control records with clear, timely, and accurate information.
• Support emergency procedures by assisting with notifications, coordinating with responding personnel, and helping with controlled access during events.
• Maintain awareness of policies related to confidentiality and professionalism expected in a financial services environment, reporting policy concerns through the appropriate chain of command.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.