Communications Lead

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Communication Lead reports to the Corporate Vice President, Marketing
• Located in Lewisville, TX
• Full-Time
• Hybrid

Position Summary

The Corporate Communications Lead is responsible for developing and executing TriMark's internal and external communications strategy to support business priorities, organizational transformation, and brand reputation. This role serves as a senior strategic advisor and hands-on communications leader, ensuring consistent, clear, and modern messaging across the enterprise.

The position partners closely with executive leadership, Human Resources, Marketing, Legal, and external agencies to deliver high-impact communications that align with TriMark's values, strategy, and growth objectives.

Key Responsibilities

Internal Communications

• Lead enterprise-wide internal communications, including leadership announcements, organizational updates, and change management communications
• Develop and execute communication plans supporting transformation initiatives, organizational changes, and leadership transitions
• Draft, edit, and advise on executive communications to ensure clarity, consistency, and appropriate tone
• Partner closely with executive leaders on sensitive, time-critical communications

External Communications

• Own and execute external corporate communications strategy aligned with TriMark's business objectives and brand positioning
• Shape and manage the company's external narrative related to transformation, growth, and key business milestones
• Coordinate external messaging to ensure alignment across press, digital platforms, and stakeholder communications
• Support reputation management efforts and proactive storytelling

Social Media

• Lead corporate social media strategy and content governance
• Ensure consistency of voice, tone, and messaging across all social platforms
• Partner with Marketing and external agencies on content development and amplification
• Monitor engagement and reputational trends and advise leadership accordingly

Public Relations & Agency Management

• Serve as primary point of contact for external PR agency
• Set agency strategy, priorities, and performance expectations
• Review and approve press materials, messaging, and outreach plans
• Coordinate crisis or issues-management communications as needed

Cross-Functional Partnership

• Act as a trusted communications advisor to executive leadership
• Collaborate with HR, Marketing, and Legal to ensure messaging alignment, accuracy, and risk mitigation
• Ensure communications reflect TriMark's culture, values, and strategic direction

Reporting & Structure

• Individual contributor role
• No direct reports
• Manages work through influence and agency partnerships

Qualifications

Required:

• 8+ years of experience in corporate communications, internal communications, public relations, or related fields
• Proven experience leading both internal and external communications in a complex organization
• Strong executive presence with the ability to advise senior leaders
• Exceptional writing, editing, and messaging skills
• Experience managing external PR or communications agencies

Preferred:

• Experience supporting organizational change or transformation initiatives
• Familiarity with corporate social media strategy and governance
• Ability to operate independently in a fast-paced, evolving environment

Competencies & Attributes

• Strategic thinker with strong execution capability
• Sound judgment and discretion when handling sensitive information
• Ability to influence without authority
• Highly organized, detail-oriented, and deadline-driven
• Comfortable operating with high visibility and ambiguity

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com