Data Center Technician

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Data Center Technician

Location(s): Afton, TX

Job Description:
Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

• Triage issues with direction from Dell Support.
• Execute plan of action from Dell Domain Engineer/L3.
• Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email.
• Reseating parts, swap or replace parts.
• Server Testing and validation (running diagnostics, capturing and uploading logs).
• Upgrading Firmware as needed.
• Parts locker management, manage inbound and outbound parts.
• Spare parts management, separate from parts locker (during CW server deployments).
• Parts return to Dell.

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 4-6 years' experience in area of responsibility.

• 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

Required:

• Data Center Technician, Hardware support/ Server support.

• Any Dell server experience.
• MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE).
• HEAVY LIFTING REQUIRED.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.