Contractor Field Services Operations Specialist

Summary:

This individual promotes our culture, our 5 P's and our purpose to be our customer's competitive advantage. This role provides comprehensive support to the Contractor Field Services team by managing operational, administrative, and coordination activities. Key responsibilities include overseeing traveler billing and invoicing, coordinating inboarding and training programs, supporting workforce relocation, and maintaining resource and asset dashboards. The position also involves organizing events, assisting with travel arrangements, providing sales support, and creating content for internal communications. Success in this role requires strong technical skills, attention to detail, and a commitment to continuous improvement and delivering lasting value.

Key Responsibilities & Essential Functions:

• Manage Traveler billing and customer invoicing
• Represent Contractor Field Services team at Recruiting events
• Establish a regular meeting cadence between leaders and their teams
• Coordinate IN boarding for new team members and serve as primary training ambassador
• Oversee training programs and development plans
• Support relocation and housing arrangements for traveling workforce
• Create and maintain resource, asset and people dashboards
• Organize Celebration meetings and location-based events
• Assist Contractor Field Services with travel arrangements
• Provide sales support as needed
• Develop and publish content for Van Meter Insider
• Review invoices and assist with month-end closing processes
• Manage miscellaneous administrative tasks
• Coordinate safety compliance and training, including PPE, certifications, site orientations, and OSHA requirements

Critical Success Factors:

• Familiarity with traveler roles and related workflows
• Strong understanding of customers and site locations
• Based in Urbandale, IA
• Willingness to travel periodically (typically 1-5 days at a time, not weeks or months)
• Technical skills in dashboard management, Eclipse, and VM Insider page
• Strong focus on safety
• Driver for continuous improvement
• Strong interpersonal and communication skills
• Ability to understand, communicate and implement processes and procedures
• Ability to lead by example with a positive work ethic and attitude
• Strong analytical skills and ability to solve problems and develop solutions
• Ability to learn, grow and adapt to change
• Ability to manage multiple tasks simultaneously while meeting deadlines
• Dedicated to creating lasting value for the organization

Job Requirements/Specifications:

• High School Diploma or GED required
• Previous Traveling Construction Coordinator experience preferred
• Previous distribution experience preferred
• Electrical product knowledge is preferred
• Knowledge of DOT compliance preferred
• Knowledge of Eclipse preferred
• Experience working with Power BI and Excel preferred
• Demonstrated computer skills
• Ability to work a varied shift
• Ability to travel as necessary

Work Environment & Physical Demands:

• Consistently standing, walking, lifting, carrying, pushing, bending at the waist, twisting upper body, climbing, reaching, working with hands and fingers, talking, hearing, depth perception, and field of vision
• Frequently kneeling, crouching, vision acuity near and far, vision adjustment, driving, team lifting, works with others, customer contact, noise, vibration, confined area, works indoors, and works outdoors
• Sometimes sitting, balancing, crawling, color vision, works alone, shift work, extended day, cold, heat, temperature changes, high places, mechanical hazards, electrical hazards, odors, dusts, mists, gases, and poor ventilation

The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities. Incumbent may be asked to perform other duties as required.

EOE/M/W/Vet/Disability

Several factors are considered in making compensation decisions at Van Meter; including but not limited to education, skill sets, work experience and training, and other business and organizational needs. Please note that compensation may be below the lower end of the range when the minimum requirements of the role are not met and the higher end is reserved for candidates with extensive experience and qualifications that exceed the requirements of the role.

Van Meter offers a comprehensive benefits package, including medical, dental, and vision insurance, pet insurance, company paid life and disability insurance, paid time off including holidays, 401(k) with company match and an Employee Stock Ownership Plan.