Business Execution Manager

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.
• Develop lasting relationships with great people.
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Essential Functions

• Embrace strong customer advocacy while balancing fiduciary responsibility to Niagara.

• Serve as a primary customer-facing representative for all commercial contracts, ensuring adherence to the operating model and contractual Key Performance Indicators (KPIs).
• Achieve annual sales performance goals across the full scope of customer accounts covered by the role.
• In coordination with the KAM/NAM, manage all engagement/communication with the customer on key business execution issues.
• Evolve and execute brand-specific commercial strategies in collaboration with the NAM/KAM and be responsible for the internal communication and alignment.
• Manage engagement and communication with customers regarding key business execution issues in collaboration with the Key Stakeholders (Customer Service, Planning, Quality, Bev Ops)
• Collaborate with internal teams including Beverage Operations, Program Management, Product Development, Engineering, and others to ensure coordination and execution of customer onboarding.
• Collaborate with stakeholders, both internal and external, on forward-looking demand planning activities.
• Oversee contract adherence, performance metrics (MoP & ToP) and SLA-related items and the associated communications internal (clarifying expectations and requirements) and with customers.
• Partner with Finance to address invoicing, fines/fees, and payment-related issues; and manage resolution of such with the customer.
• Participate in customer entertaining/team building.
• Assist KAM/NAM in drafting and presenting ongoing customer-specific internal and external business reports.
• Oversee the preparation and execution of all customer QBRs. Participate in the necessary level of internal tactical business execution meetings to effectively represent the Commercial team on external tactical business execution meetings, as needed.
• Collaborate with customers on operational KPI/data needs and communicate internally.
• Collaborate with Bev Ops to drive strategies for revenue growth and EBITDA improvement.

• Please note that this job description does not contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
• Travel Requirements: 35% (1 to 2 weeks per month)

Qualifications

• Minimum Qualifications:
  • 6 Years - Experience in the consumer-packaged goods environment
  • 6 Years - Experience in Position
  • 6 Years - Experience managing people/projects

*experience may include a combination of work experience and education

• Preferred Qualifications:
  • 10+ Years- Experience in the consumer-packaged goods environment
  • 10+ Years - Experience working in Position
  • 10+ Years - Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

• Demonstrated success with cross-functional collaboration.
• Ability to lead and drive results from a position of influence.
• Effective motivation, collaboration and coaching within teams and across peer and leadership groups.
• Prioritization and execution in pressurized environments, ensuring project milestones are met.
• Experience in customer/vendor contract management and other fundamental management skillsets.
• Management of multiple projects simultaneously and adaptation to rapid changes.
• Performance in leading complex initiatives and programs.
• Drive for continuous process improvement, challenging the status quo.
• Self-driven professionalism with productivity, efficiency and creativity.
• Adaptability to changing business requirements and priorities.
• Experience with change management.
• Strategic and creative thinking abilities.
• Synthesizing qualitative updates into clear and concise reports.
• Proficiency in advanced Microsoft Office Applications (Excel, Word, PowerPoint, Projects, etc).

This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner
  • Manages a safe working environment, accurately documents safety related training, and effectively communicates safety incidents
  • Provides strategic input and oversight to departmental projects
  • Makes data driven decisions and develops sustainable solutions
  • Skilled in reducing costs and managing timelines while prioritizing long run impact over short term wins
  • Makes decisions by putting overall company success first before department/individual success
  • Leads/facilitates discussions to get positive outcomes for the customer
  • Makes strategic decisions which prioritize the needs of the customer over departmental/individual goals
• InnovACT
  • Continuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce waste
  • Creates, monitors, and responds to departmental performance metrics to drive continuous improvement
  • Communicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing change
• Find a Way
  • Demonstrates ability to think analytically and synthesize complex information
  • Effectively delegates technical tasks to subordinates
  • Works effectively with departments, vendors, and customers to achieve organizational success
  • Identifies opportunities for collaboration in strategic ways
• Empowered to be Great
  • Makes hiring decisions primarily based on culture fit and attitude, and secondarily based on technical expertise
  • Engages in long term talent planning
  • Provides opportunities for the development of all direct reports
  • Understands, identifies, and addresses conflict within own team and between team

Education

• Minimum Required:
  • Bachelor's Degree in Supply Chain, Logistics, Management Science, or related field

• Preferred:
  • Master's Degree in Supply Chain, Logistics, Management Science, or related field

Certification/License:

• Required: N/A
• Preferred: N/A

Foreign Language

• Required: None Required
• Preferred: None Required

Typical Compensation Range

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertilitybenefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
• Tuition reimbursement, college savings plan and scholarship opportunities
• And more!

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

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Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit resume to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit resume into this career site to be eligible for placement fees.