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Mail Processing Machine Operator (2nd shift 3:25pm - 12:00am)

WPS Health Solutions
dental insurance, paid time off, 401(k)
United States, Wisconsin, Madison
Jan 31, 2026
Description

Role Snapshot

Set up and operate AIM System (Automated Inline Mailing Systems) for processing of automated mail. This role is a 2nd shift position - 3:25pm to 12:00am Monday through Friday.

Additional Information:



  • Tentative Start Date: Tuesday, March 24th
  • Starting Base Salary: $20.72/hour ($17.75/hour + $2.22/hour Job Premium + $0.75/hour Shift Differential)
  • Training Schedule - 2nd Shift: On the job training: 2-8 weeks Monday-Friday 3:25pm - 12:00am CST
  • Scheduled Shift - 2nd Shift :Monday-Friday 3:25pm - 12:00am CST
  • On-Site Work Location: 5049 Tradewinds Parkway Madison, WI 53718


In this role you will:



  • Set up equipment for mail processing of Checks, Explanation of Benefits (EOBs), billing statements, letters, and miscellaneous jobs for all lines of business
  • Identify jobs to process
  • Determine priority jobs and identify matching documents such as checks, return envelopes and/or inserts and mailing envelope
  • Maintain peak efficiency while operating equipment
  • Monitor equipment for accurate processing of documents
  • Monitor output for accurate postage and insure it meets USPS mailing standards
  • Monitor, adjust, and repair equipment as needed
  • Maintain documentation of work performed for use in job validation and charge back to departments by job and contract
  • Maintain adequate envelope stock and replenish as needed
  • Serve as a back-up for Print Center Operations and Postal Processing Staff
  • Run test jobs on demand as needed and provide feedback
  • Monitor all AIM production and related documentation for accuracy and identify process improvements



What will I gain from this role?



  • Gaining new skills in operating mail processing equipment
  • Experience working in an environment that serves our Nation's military, veterans, Guard and Reserves and Medicare beneficiaries
  • Working in a continuous performance feedback environment.


Minimum Qualifications



  • High school diploma or equivalent
  • Equipment operations experience in a mail processing, printing, or manufacturing environment
  • Ability to use pallet jack
  • Mechanical aptitude and computer software experience
  • Must live within vicinity of Madison, WI campus location
  • S. citizenship is required for this position due to Department of Defense restrictions.


Preferred Qualifications



  • Mail processing and/or print production software experience


Benefits



  • Bargaining Unit position
  • Performance bonus and/or merit increase opportunities
  • 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
  • Competitive paid time off
  • Health insurance, dental insurance, and telehealth services start DAY 1
  • Professional and Leadership Development Programs
  • Review additional benefits: (https://www.wpshealthsolutions.com/careers/)


Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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