Business Operations Specialist

• Assist in developing and deploying change management strategies for new business systems, policies, or workflows.
• Participate in meetings with infrastructure business system owners and the Office of the CIO for application rationalization efforts.
• Facilitate stakeholder engagement to support adoption of changes across teams.
• Assess barriers to organizational improvement and recommend corrective actions.

• Collaborate with cross-functional teams to integrate new systems and processes effectively.
• Monitor integration outcomes and propose optimizations for improved performance.

• Coordinate internal communications to ensure alignment on operational goals and initiatives.
• Compile messaging for strategic updates, team progress, and organizational priorities.
• Assist in developing presentation materials and support leadership in delivering strategic initiatives.

• Assist in formulating and refining operational policies to enhance administrative functions.
• Maintain a repository of strategic operations policies, playbooks, and forms; support communication of changes.

• Support collection, analysis, and visualization of operational and strategic data.
• Maintain and update dashboards and reports tracking key performance indicators (KPIs).
• Assist in data-driven decision-making efforts to improve transparency and accountability.
• Support Data Services requirements within Strategic Operations.

• Provide operational support for strategic planning cycles and meetings.
• Assist in coordinating logistics for strategic meetings.

• Identify areas of inefficiency in current processes and recommend enhancements.
• Support implementation of continuous improvement strategies across departments.

• Collaborate to expand and maintain a robust digital footprint for Strategic Operations.
• Ensure regular updates to digital platforms to increase stakeholder engagement.
• Integrate digital tools that bolster collaboration and operational efficiency.
• Utilize MS Power Platform tools (SharePoint, Power BI, Power Apps, Power Automate).

• Draft reports summarizing progress on Strategic Operations initiatives.
• Develop playbooks, training materials, and documentation for systems and processes.
• Ensure records and documentation comply with organizational standards.

• Perform structured work assignments with limited discretion to vary from established procedures.

• Basic understanding of functional, administrative, and analytical principles.
• Ability to execute tasks using comprehensive, well-defined processes under general oversight.
• Familiarity with business and functional terminology.
• Initiative to learn new skills and apply them to current/future tasks.
• Proactive in seeking opportunities for additional responsibility and team support.
• Participation in internal training, work groups, and committees.
• Interest in pursuing external training or certifications in relevant functional areas.

• Bachelor's degree and 0-2 years of experience in a related field
• OR equivalent experience in a related field.

• Frequent sitting for extended periods using computer, video conferencing, and telephone.
• Regular standing and walking for document handling and meetings.
• Keyboarding for data entry and documentation.
• Work performed in an office environment with standard equipment.
• Occasional lifting of heavy objects (less than 5%).

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  Interesting Work:
  
  
  
  Our co-workers support some of the most important and critical programs to our national defense and security.
  
  
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  Values:
  
  
  
  Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
  
  
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  100% Employee Owned:
  
  
  
  We have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year.
  
  
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  Great Benefits - Most Full-Time Staff Are Eligible for:
  
  
  




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  Starting PTO accrual of 20 days PTO/year + 10 holidays/year
  
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  Flexible schedules
  
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  6% 401k match with immediate vesting up to $9k annually
  
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  Semi-annual bonus eligibility (July and December)
  
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  Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account
  
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  Up to $10,000 in annual educational reimbursement
  
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  Other company funded benefits, like life and disability insurance
  
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  Optional zero deductible Blue Cross/Blue Shield health insurance plan
  




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  Track Record of Success:
  
  
  
  We have grown every year since our founding in 1993.
  
  

Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance

MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide.

For more information about MTSI, please visit www.mtsi-va.com