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Remote New

Sales Development Representative

Hyland Software
United States
Mar 09, 2026

Sales Development Representative




Job ID
2026-13416

# of Openings
1


Job Locations

Remote - U.S.

Category
Marketing



Overview

Job Description:

The Sales Development Representative 1 is an inside sales representative that focuses on outreach prospecting and lead qualification with a focus of connecting with as many leads as possible to determine if they are a good customer fit for the organization.

Responsibilities:

    Participate in discovery calls with account managers to qualified lead prospects to gather information educate on basic product offerings and determine viability of a sale
  • Maintain purposeful regular contact with identified prospects to add value and drive sale forward; regular contact includes emails phone calls and other relevant activities
  • Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns
  • Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show
  • Update all internal systems on all activities
  • Introduce account manager to potential customer when moved from lead to genuine sales opportunity; transition all important customer information to Account Manager
  • Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation
  • Leverage multi-tactical technology stack
  • Partner with field reps and cross-functional teams and departments to develop targeted campaigns

Minimum Qualifications:

  • Bachelor's degree or equivalent experience
  • Experience as a Sales Associate
  • Inside sales experience
  • Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience
  • Able to thrive in a fast paced deadline driven environment
  • Demonstrated ability to establish rapport and gain the trust of others
  • Microsoft Windows and Office proficient
  • Solid business acumen
  • Self-motivated with high energy and an engaging level of enthusiasm
  • Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
  • Sharp fast learner with a curiosity for technology as well as aptitude
  • Up to 5% travel time required


Responsibilities

  • Participate in discovery calls with account managers to qualified lead prospects to gather information, educate on basic product offerings and determine viability of a sale
  • Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities
  • Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns
  • Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show
  • Update all internal systems on all activities
  • Introduce account manager to potential customer when moved from lead to genuine sales opportunity; transition all important customer information to Account Manager
  • Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation
  • Leverage multi-tactical technology stack
  • Partner with field reps and cross-functional teams and departments to develop targeted campaigns


Basic Qualifications

  • Bachelor's degree or equivalent experience
  • Experience as a Sales Associate
  • Inside sales experience
  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Able to thrive in a fast paced, deadline driven environment
  • Demonstrated ability to establish rapport and gain the trust of others
  • Microsoft Windows and Office proficient
  • Solid business acumen
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
  • Sharp, fast learner with a curiosity for technology as well as aptitude
  • Up to 5% travel time required
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