Learning Event Onsite Support Coordinator (temporary)

We're hiring several Onsite Event Support Coordinators to help deliver a highprofile learning event for a key client across two locations in New Jersey and Manhattan. This role is perfect for someone who thrives in live event environments-supporting participants, assisting instructors, coordinating logistics, and ensuring every detail runs smoothly. If you're organised, proactive, and great with people, this is a chance to play a vital role in a standout client experience.

Starting on 22nd June, this is a temporary assignment lasting until the end of July/early August.

Responsibilities:

• Learner Assistance: Direct participants to their rooms, provide information, and respond to inquiries.
• Logistics Coordination: Help manage the flow of participants, distribute materials, and handle immediate issues or concerns.
• Instructor Support: Assist instructors and speakers with their needs:
  • Greet speakers and direct them to be mic'ed up
  • Confirm all materials are prepared for the day (slide decks formatted/provided to appropriate team)
  • Make announcements as needed
  • Room is set up as required
  • Assist with mic running during Q&A sessions
• Catering: Ensure catering has arrived. Monitor to ensure appropriate groups are accessing. Raise any issues to event manager.
• Safety and Cleanliness: Maintain cleanliness and order in the event venue, and help enforce event rules and regulations. Escalate any safety concerns immediately.
• Customer Service: Provide excellent customer service to guests and handle any special requests or duties as assigned by the event manager.
• Other Duties: Perform other duties as assigned by the event manager.

Qualifications:

• Previous experience in customer service and event support.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Strong organizational skills and attention to detail.
• Ability to remain calm and professional in a fast-paced environment.
• Business casual attire required. While on assignment, your conduct and appearance contribute substantially to the image of the company. For this reason, the firm expects you to be polite and considerate to employees, other contingent workers and outside contacts. You are also expected to be well-groomed and reasonably conservative in manner and dress. Even where business casual dress is authorized and appropriate, you are expected to use good judgment in determining what constitutes proper attire.

Why join us:

You'll play a vital role in delivering a highimpact learning event for a major client, gaining handson experience in live event support across two exciting venues. It's a chance to build your skills, work with great people, and be part of a wellrun, highenergy programme where your contribution truly matters.

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