Human Services Program Representative 1

Are you seeking a rewarding career where your work truly makes a difference in the lives of children? The Office of Children, Youth and Families invites you to join a diverse network dedicated to strengthening Pennsylvania's families. By ensuring children grow up in safe, nurturing, and healthy environments, you will play a vital role in protecting the Commonwealth's most vulnerable citizens. While this work is demanding, it is deeply rewarding and offers a clear path for professional growth and development. To support your commute and peace of mind, team members enjoy complimentary on-site parking.

As a Human Services Program Representative 1 within the Central Regional Office, you will have an opportunity to act as a catalyst for systemic excellence and child safety within the human services sector. By harmonizing high-level policy with practical field application, you will drive measurable improvements in the quality of care provided to vulnerable populations. Your expertise will not only uphold the integrity of state standards but also foster transformative growth within the organizations you oversee. Join our team to provide the strategic oversight and visionary leadership necessary to safeguard the future of children and families.

Watch this video to see how you can make a difference working for the Office of Children, Youth and Families!

As a Human Services Program Representative 1, you will conduct on-site evaluations of public and private youth agencies to ensure the safety of children in out-of-home care. By applying professional casework principles and protective service models, you will investigate abuse allegations and perform program achievement reviews. Your role will include analyzing financial data, such as contracts and reimbursement audits, while providing expert consultation to agency administrators to ensure all operations meet state standards. In addition, you will collaborate with community stakeholders to improve service delivery and participate in the development and implementation of departmental policies. You will be responsible for coordinating statewide initiatives and court-ordered mandates, as well as reviewing county needs-based plans. Through the preparation of formal reports and professional correspondence, you will communicate evaluative findings and provide the strategic guidance necessary to uphold the integrity of Children, Youth and Families' programs.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor's degree; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.