This individual will perform a variety of customer service and stocking duties related to the parts sales, receiving and delivery of parts and accessories that contribute to the efficient, safe and profitable operation of the parts department. They will use available resources for the maintaining inventory and shipping and receiving. They will develop long term relationships with other employees to facilitate the efficient and accurate completion of the rental process.
$20 - $28 / hour
Compensation & Benefits:
- Eligible for profit sharing which is based on department profitability and individual performance
- Comprehensive benefits package
- Training and development, as well as opportunities to grow within the organization
Specific Duties Include:
* Perform inbound inspections on Rental Machines and complete all related documentation to support the Machine traffic process.
* Complete Damage inspections and review / create all necessary documentation to accurately identify and invoice customer damage to RDO assets.
* Perform outbound Quality control inspections to insure that all machines leaving RDO facility meet strict quality and cleanliness guidelines.
* Maintain and oversee the overall organization of the yard and notify management of any related concerns.
* Use Company provided systems/tools (i.e. Sales Advantage) to assist or complete in the documentation, tracking, recording, follow up, and capture all related sales activity in a timely and accurate manner.
* Assemble and coordinate preparation of machines for Rental and Sales activities.
* Communicate all freight charges and status of shipments.
* Directly responsible for all incoming part shipments, which may include, but not limited to loading and unloading.
* Maintain record of all shipments both inbound and outbound.
* All transactional processing procedures should be followed using RDO Equipment Co. guidelines.
* Use dealership equipment, including forklifts and resources safely and proficiently.
* Take a proactive approach to inventory control by assisting and/or reporting discrepancies.
* Ensure internal and external customers receive the correct parts in a timely manner through utilization of RDO Equipment Co. procedures.
* Receive, ship, and store parts as needed in accordance with DOT local, state and federal guidelines.
* Proactively study and stay current on industry and product information.
* Pick up and deliver parts for customers and vendors as needed.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
* Excellent computer skills
* Excellent customer service skills
* Oral and written communication skills
* Two years technical experience in the Heavy Equipment industry
* Strong Analytical Skills
* Strong organizational skills
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
RDO Equipment Co.
profit sharing
Mar 09, 2026