Audio Visual Specialist

Tsymmetry is a small IT professional services company dedicated to delivering flexible, scalable solutions to our customers around the globe when and where their mission dictates. We partner with our customers to drive innovation, agility, and improved outcomes with our experienced global team. From cybersecurity to operational intelligence, cloud services, software development, and beyond, we are here to help.

We are seeking a full-time Audio Visual Specialist to join our team.

Provides operational and technical support for integrated audiovisual (AV) and information technology systems, ensuring audiovisual environments remain configured, functional, and supportable for briefings, training, and live events. Performs setup, operation, fault isolation, and first-line maintenance across AV control, audio, video, and conferencing components.

Duties and Responsibilities:

Operate, configure, and troubleshoot AV systems supporting meetings, training, and events (audio, video, display, control, conferencing).
• Perform fault isolation for signal flow, device settings, and system interoperability issues.
• Support and maintain AV control ecosystems (Crestron, AMX) and audio processing/distribution components (Biamp) and AV infrastructure (Extron).
• Execute preventative checks, basic maintenance, and readiness validation prior to scheduled events.
• Provide real-time troubleshooting during live sessions; coordinate remediation to minimize downtime.
• Maintain technical documentation and communicate support outcomes clearly to stakeholders.

Required Skills and Abilities:

• Technically qualified personnel who can understand, speak, read, and write the English language.
• Intermediate-level skills in Microsoft 365 applications to produce required documentation (Outlook, OneDrive, Word, PowerPoint, Excel, OneNote, SharePoint, Teams, Viva Engage, and Access).
• Basic knowledge/understanding of AV/IT equipment settings and normal operational configurations.
• Solid oral and written communication skills.

Desired:

• Experience supporting AV systems in DoD or other regulated environments.
• Vendor-specific advanced training/certs (Crestron, AMX, Biamp, Extron).
• DoD 8140/8570 baseline certification (e.g., CompTIA Security+ CE) when required for privileged access.

Education and Experience:

• Associate's degree in a related field; OR three (3) years of technically related field experience providing audio visual support.

Certifications:

• Must possess a current InfoComm International certification in audiovisual technology.
• AVIXA CTS-I or similar installation-focused certification preferred.
• Must complete basic Crestron, AMX, Biamp, and Extron training within 120 days of hire/contract start, as applicable.
• Required certifications must be maintained in current status throughout performance.

Security Clearance:

• Active Secret security clearance preferred.
• This position requires the ability to obtain and maintain a Secret security clearance.
• In accordance with federal government security clearance requirements, U.S. citizenship is required for this position.

Work Environment and Physical Requirements:

• Physical ability to lift/carry up to 50 pounds and climb/work at heights up to 20 feet.
• This position is primarily performed on-site at Fort Sill, Oklahoma.
• Limited telework may be permitted only if authorized and consistent with contract requirements.
• Work is generally performed during standard business hours, with occasional after-hours support based on customer needs.
• Occasional travel may be required to support customer needs at other locations.

Tsymmetry Benefits:

Tsymmetry offers medical, dental and vision coverage with the majority of the monthly premiums paid by the company. A tax-advantaged health savings account is available with generous employer contributions as well as tax-advantaged flexible savings accounts.

While health benefits are a key offering, we also provide a range of other benefits and perks to support your well-being and professional growth. These include:

• Life and Disability insurance
• 410(k) Retirement Plan
• Paid Time Off
• Eleven Holidays
• Paid Parental Leave
• Paid Bereavement Leave
• Paid Jury Duty Leave
• FREE Udemy learning subscription
• Professional Development opportunities
• Tuition Reimbursement
• Flexible Work Arrangements
• And so much more!

Tsymmetry provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.