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Sr Manager, Fraud Prevention

FIS
United States, Florida, Jacksonville
Mar 13, 2026

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

We are FIS.
Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the role

As a Sr Manager, Fraud Prevention, your day begins by setting direction across fraud, risk, compliance, and audit activities while serving as a primary leader for internal and external stakeholder engagement. While the fraud team reports into this role, the primary focus is on risk management, compliance oversight, audit execution, incident management, and executive- and client-facing communication, rather than day-to-day fraud operations.

You will lead internal and external audits, manage fraud-related incidents and compliance defects, and represent FIS in leadership meetings, client discussions, and conference settings. This role works closely with product and operations teams to understand company goals and objectives, drive compliant fraud prevention solutions, and support fraud product strategy and sales.

Work arrangement

Schedule: Standard business hours with flexibility during audit cycles, client engagements, incident response activities, or conference participation

About the team

You will lead the Fraud Prevention team, providing strategic direction while partnering closely with Compliance, Risk, Product, Operations, Technology, and Client Services teams. The team supports fraud prevention capabilities across FIS platforms, while this role maintains primary accountability for audit readiness, regulatory engagement, cross-functional coordination, and leadership- and client-facing communication.

What you will be doing

In this role, you will be responsible for:

  • Leading internal and external fraud-related audits, coordinating cross-functional stakeholders and driving all audit activities to timely and successful completion
  • Serving as the primary owner for fraud risk, compliance, and audit management, including issue identification, remediation tracking, and executive reporting
  • Owning incident management for fraud and compliance defects, including response coordination, root cause analysis, corrective action planning, and stakeholder communication
  • Acting as a senior client- and leadership-facing representative, delivering presentations and leading discussions related to fraud, compliance, and risk in meetings and conference settings
  • Partnering with product and operations teams to understand company objectives and drive solutions across compliance, fraud prevention, and fraud product sales

What you bring

  • Significant experience in fraud prevention, risk management, compliance, audit, or incident management within financial services, fintech, payments, or other regulated environments
  • Proven experience coordinating internal and external audits and working directly with auditors, regulators, clients, and senior leadership
  • Strong executive presence with the ability to communicate complex fraud and compliance topics clearly and effectively
  • Demonstrated success working cross-functionally to drive outcomes across multiple teams and stakeholders
  • Excellent written and verbal communication skills with a strong focus on clarity, accountability, and influence

Added bonus if you have

  • Experience supporting client-facing fraud programs or regulated government or public-sector clients
  • Prior participation in industry conferences, panels, or speaking engagements
  • Familiarity with fraud control frameworks, regulatory standards, or formal audit and incident management methodologies

What we offer you

A career at FIS is more than just a job. It's the chance to shape the future of fintech. At FIS, we offer you:

  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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