Analyst II/Operations

The Analyst II/Operations is responsible for the design and analysis of processes and/or the development, standardization, implementation, maintenance and support of those processes from data collection, configuration and integration (i.e. advanced database knowledge). This position must demonstrate creativity, advanced analytical and problem-solving skills, work independently and be able to interact with personnel at all levels throughout the Company.

The Operations Analyst II will support the Office of Continuous Improvement & Optimization (OCIO) by assisting with the development, consolidation, and enhancement of digital field forms and workflows that improve operational efficiency and data visibility across the organization. Reporting to the Senior Analyst, OCIO, this role partners with business stakeholders to understand current processes, identify improvement opportunities, and translate operational needs into scalable digital solutions. The analyst will play a key role in modernizing data collection and workflow automation by leveraging ESRI Survey123 and the Microsoft Power Platform to streamline field and business processes and improve reporting capabilities.

POSITION DIMENSIONS

This position is not responsible for people or budgets. The incumbent may be involved in complex budget preparation/forecasting. The incumbent frequently exchanges information and interacts with department heads and occasionally with senior management. The incumbent may also interact with internal and external contract personnel.

QUALIFICATIONS

There are clear precedents and practices which the incumbent uses to determine how this job is performed. This position requires a three to five years relevant work experience, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities. The incumbent must have proficient computer skills, including advanced Microsoft Excel and working knowledge of database concepts. Good oral and written communications skills are required.

A bachelor's degree in a related field from an accredited university is preferred.

Preferred Qualifications / Experience: Experience with the Microsoft Power Platform (Power BI, Power Automate, Power Apps, Co-Pilot Studio), Experience working with ESRI platforms, more specifically Survey123, Familiarity with SharePoint and digital workflow automation, scripting/programming/coding experience, and experience analyzing business processes and identifying improvement opportunities.

ESSENTIAL JOB RESPONSIBILITIES

• Perform advanced data analytical functions using a variety of statistical techniques form data mining and predictive modeling
• Develop programs and plans to ensure conformance with Company, state and federal regulations
• Research, develop, analyze and communicate key performance metrics of various operational activities and provide recommendations for improvements
• Actively participate in Company projects, collaborate across the business on joint initiatives, and communicate updates to appropriate personnel
• Recognize and identify potential areas where existing system policies and procedures require change or where new ones need to be developed. Understand new data sources and process and catalog/document them
• Ensure integrity of data analytics and processes across the department(s)
• Assist with budget preparation and monitoring. Perform advanced data and forecast modeling to accurately capture various expenditures
• Perform related duties and responsibilities as assigned
• Regular and predictable attendance is a condition of employment and is an essential function of the job
  

SALARY DETAILS

Las Vegas: $67,398.00 - $97,732.00

At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.