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Operations Coordinator - West Chester, PA

Merakey
$20.55/Hour + Benefits! Location: West Chester, PA The Operations Coordinator will be responsible for the following: PA Business Operations Assist with payroll processes including submitting historical edits and check request forms
tuition reimbursement, retirement plan
United States, Pennsylvania, West Chester
Mar 18, 2026
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Operations Coordinator
#107883
West Chester, Pennsylvania, United States
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Position Type
Full-Time
Shift
1st Shift - no week-ends
Work Schedule
Monday- Friday 9am-5pm
Requirements

The ideal candidate will possess the following qualifications:



  • 2+ years direct related experience in administration environment
  • Intermediate knowledge of HR employee relation laws and practices
  • Demonstrated intermediate to advanced skills in the Microsoft Office Suite of solutions.
  • Ability at intermediate level with such systems as Teams, SurveyMonkey, Smartsheet, Zoom, SharePoint and the ability to pick up new technology quickly.

Description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put our heart and soul into everything we do.



We are seeking an Operations Coordinator to join our team!



Work Hours: Monday- Friday 9am-5pm


Earn: $20.55/Hour + Benefits!


Location: West Chester, PA



The Operations Coordinator will be responsible for the following:



PA Business Operations



  • Assist with payroll processes including submitting historical edits and check request forms.
  • Manage the termination process for all PA employees:


    • Complete required process for final checks including notification to payroll, verifying employee address and tracking final check delivery
    • Ensure all termination documents are sent to the employee being separated.
    • Complete process of terminations in ADP


  • Review and ensure new hires complete all required forms.
  • Maintain employee files inclusive of auditing to ensure we have I-9 verifications were completed, licensing forms, and certifications etc.
  • Participate in New Hire Training by assisting with setup of trainings.
  • Submit any wage increase or decrease to compensation/payroll and ensuring correct wage is assigned.
  • Submit bonus and stipend requests for approval and processing
  • Submit management updates for ADP inclusive of "reports to form" and assigning new or promoted employees' access.
  • Coordinate submission of all Workman's Comp paperwork and requirements
  • Provide leave management assistance and submissions.
  • Open position requisition for vacant positions
  • Assist People Operations Person on conducting employee relation investigations when appropriate
  • Assist in preparing and issuing Administrative Leave documents and may assist with Corrective Action and/or Performance Plans.
  • Coordinate all room and board processes and invoicing needs in conjunction with the billing department for all external rep payees
  • Track and review staff attendance records daily. Report discrepancies and patterns to management for appropriate follow-up and corrective action.
  • Monitor employee timecards for missing punches. Notify PM's of needed missed punch forms to guarantee proper compensation. Approve all DSP timecards at the end of the pay period.
  • Maintain records of staff flex hours to ensure employees are meeting the minimum requirement of 80 hours per month (20 HRS per week, with the goal of reaching 40 hours and ensuring they work two weekends per month.
  • Review staff schedules to prevent employees from exceeding the 20-hour threshold when not authorized. Collaborate with managers to adjust schedules as needed. Work with the program managers to ensure the home/s are staffed adequately per the ISP/s.
  • Assist the management team in filling vacant shifts by coordinating with staff and updating schedules promptly to ensure adequate coverage.




Coordination and Project Support



  • Coordinate flow of work across the division and support departments to ensure task completion.
  • Ensure completion of goals and tasks through working with others and/or working independently.
  • Conduct research and concisely articulates findings.
  • Assist and support activities, processes, and initiatives to meet business needs.
  • May serve as the lead on small projects and represent division on large projects to ensure follow-up with division on completion of tasks.
  • Collaborate with staff from other departments to develop and execute project/activity work


  • Analyze project/task/activity progress and performance as well as elevate and/or resolve issues to ensure appropriate action and response in order to maintain timelines.


  • Develop tools/systems to track, coordinate and complete tasks and deliverables.
  • Review operating practices, recommend and implement improvements where needed.
  • Provide routine updates to management through reports and activity updates
  • Monitor and orders office supplies; prepare purchase requisitions for supervisor's approval.
  • Assist in maintaining client records.
  • Maintain employee personnel files.
  • Maintain professionalism of office (i.e. greet everyone who enters and assist them and keep office space tidy)



Miscellaneous



  • Maintain and ensure that confidentiality along with ensuring that all day-to-day aspects of compliance are being followed.
  • Comply with Merakey Policy and Procedures.
  • Perform other duties as assigned.




Benefits


Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:



  • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
  • Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
  • DailyPay -- access your pay when you need it!
  • On the Goga well-being platform, featuring self-care tools and resources.
  • Access Care.com for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Access to Pryor Online Learning for free online personal development classes.


Learn more about our full benefits package - https://www.merakey.org/careers/benefits



About Merakey


Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.



Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

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