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Graduation and Records Coordinator

George Washington University

United States, D.C., Washington

Mar 19, 2026

I. JOB OVERVIEW

Job Description Summary:	The George Washington University is a private institution consisting of more than 26,000 undergraduate, graduate, and professional students from all 50 states, Washington, D.C., and over 130 countries. GW's 10 schools and colleges offer more than 100 undergraduate programs and more than 230 graduate programs at the certificate, master's, and doctoral levels that are taught by award-winning and well-connected faculty. Our main campus in Foggy Bottom and other campuses in northern Virginia provide students with an abundance of real-world opportunities to expand their education outside of the classrooms and into neighboring communities where they can engage in internships with local and international organizations. The Office of the Registrar is dedicated to ensuring that students make successful progress toward their degrees and graduation by providing the best possible service to all members of the diverse GW community. The office maintains academic records from enrollment through graduation and offers a wide range of services in the areas of classroom scheduling, enrollment verification, registration, requirements tracking, transcripts, and degree conferral. We support the university's mission to promote lifelong learning by administering the various academic policies of the university and providing support to students, faculty, administrators, and alumni. Reporting to the Associate Registrar for Graduation Services, the Graduation and Records Coordinator will be responsible for the following: Conducts detailed reviews of graduation clearances, transcripts, and DegreeMAP (Degree Works) to verify graduation eligibility. Maintains effective communication with academic department representatives regarding academic policy as it affects a student's graduation status. Manage the paper graduation application process and work with the various schools to make students eligible for graduation. Assist students, schools, and others as needed with graduation audits and eligibility Provide support in mailing diplomas and certificates to students and assist in the notarization and apostille process when necessary. Maintain best practices in records management to ensure that graduation records are accurate. Deliver customer support and communication via telephone and e-mail for the graduation services office. Cross-training and assistance opportunities within the Graduation Services and DegreeMAP Teams to provide back-up support in diploma ordering, petition processing, program and degree scribing, and other internal DegreeMAP processes. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Minimum Qualifications:	Qualified candidates will hold a high school diploma/ GED plus 1.5 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:	Experience in higher education is desired, preferably in a registrar's office. Experience working with student information systems is a plus, preferably Ellucian Banner and Degree Works. Working knowledge of relevant laws and regulations affecting academic institutions is desired, particularly FERPA. Commitment and experience in developing a positive and proactive customer service-oriented environment. Experience with academic programs or academic records is a plus. Demonstrated record of accomplishment or a clear commitment to serving diverse populations is desired. Strong communication skills. Detail-oriented and organized.
Hiring Range	$21.27 - $27.63
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	Enrollment Management
Family	Enrollment Services
Sub-Family	Registration
Stream	Service and Support
Level	Level 2
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Monday - Friday, 8:00 a.m. - 5:00 p.m.
Will this job require the employee to work on site?	Yes
Employee Onsite Status	Hybrid
Telework:	Yes
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status
Internal Applicants Only?	No
Posting Number:	S014094
Job Open Date:	03/18/2026
Job Close Date:
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.