Associate Director, Faculty and Academic Affairs

The University of Southern California (USC), founded in 1880, is located in the heart of downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," comprised of the faculty, students, staff, alumni and parents that make our university a world-class research institution.

USC's Marshall School of Business is seeking an Associate Director, Faculty and Academic Affairs to join the Faculty Affairs Office.The Associate Director plays a central role in supporting the full faculty life cycle at the Marshall School of Business. This position reports to the Senior Vice Dean (SVD) and works closely with the Assistant Vice Dean (AVD), Dean's Office, Provost's Office, HR, and faculty leadership to manage promotion and tenure processes, faculty hiring and retention, academic administration, compliance, and faculty data systems. The role requires deep policy knowledge, exceptional organizational skills, exemplary customer-service, and the ability to manage complex processes with discretion.

Key Responsibilities

Faculty Promotion, Tenure, and Review Processes

• Manage end-to-end promotion, tenure, reappointment, and review processes for tenure-track, tenured, and RTPC faculty (including fourth-year reviews, term reappointments, and background screenings).

• Coordinate dossier submissions, timelines, committee materials, and communications for annual P&T cycles.

• Support planning and execution of future-year P&T cycles in collaboration with the SVD and AVD.

• Maintain internal tracking systems for promotion, tenure, misconduct cases, and faculty status changes.

Faculty Hiring, Retention, and Workforce Administration

• Lead and manage faculty recruitment processes using Workday and Faculty Applicant Management (FAM) systems for full-time faculty; provide oversight for part-time faculty hiring processes.

• Coordinate advertising strategies for faculty searches, including discipline-specific and diversity-focused outlets.

• Support retention, promotion, and mid-year performance salary actions in coordination with the Provost's Office.

• Manage faculty onboarding and offboarding processes, including emeritus verification, ServiceNow requests, and IT coordination.

Faculty Data, Systems, and Reporting

• Serve as a primary administrator for faculty data systems including Interfolio, Workday, Salesforce, FACT, and Meyestro.

• Oversee transitions and data integrity across systems

• Act as Marshall's lead liaison for IMAGINE-HCM and faculty salary data transfers (FSMS to Workday).

• Troubleshoot system issues from a faculty-user perspective and collaborate with HR, Payroll, and Provost teams to resolve discrepancies.

Faculty Affairs Operations & Leadership

• Supervise and lead Faculty Affairs office staff; provide ongoing guidance, cross-training, and workload coordination.

• Manage faculty correspondence including appointment letters, startup packages, housing agreements, sabbaticals/leaves, course reductions, resignations, chairs, awards, and research funding notifications.

• Coordinate complex meetings and committee operations for vice deans, faculty committees, and department managers.

• Serve as a primary point of contact for faculty policy interpretation and issue resolution.

• Serving on the Operational Cabinet

Events, Communication, and Community Engagement

• Lead planning and execution of Faculty Affairs events, including New Faculty Orientation, faculty awards, named chairs events, faculty meetings, workshops, and retirement programming.

• Partner with HR and Events teams on faculty and staff recognition initiatives.

• Support commencement operations, including faculty marshals, regalia distribution, and ceremony coordination.

Budget and Administrative Management

• Manage budget transactions, payroll transfers, expense reconciliation, and fiscal reporting for the Vice Dean's office.

• Develop proposed budgets for future fiscal years.

• Oversee departmental webpage resources related to syllabi and academic documentation.

Minimum Qualifications

• Bachelor's degree required (Master's degree preferred).

• Significant experience (5+ years) in higher-education administration, faculty affairs, academic HR, or a related field.

• Demonstrated experience managing promotion, tenure, hiring, or academic personnel processes.

• Strong knowledge of university policies, faculty governance, and academic administrative procedures.

• Experience working with enterprise systems (e.g., Workday, Interfolio, Salesforce, HRIS platforms).

• Exceptional organizational skills with the ability to manage multiple complex processes simultaneously.

• Excellent written and verbal communication skills, including drafting formal faculty correspondence.

• Proven ability to handle sensitive and confidential information with discretion.

Preferred Requirements

• Experience working in a business school or research-intensive university environment.

• Prior supervisory or team-lead experience.

• Familiarity with faculty salary systems, budget management, and contract administration.

• Experience coordinating large-scale academic events and faculty-facing initiatives.

• Demonstrated ability to collaborate across multiple administrative units (HR, Provost, IT, Payroll).

Anticipated Hiring Range:

The budgeted salary range for this position is$116,288.98 - $133,347.24.When extending an offer of employment, the University of Southern California considers factors such as the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Documents and Additional Information

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.

• Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.

• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions*; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts to sporting and other campus events.

Why join the USC Marshall School of Business?

The USC Marshall School of Business is ideally positioned to address the challenges of a rapidly changing business environment and is ranked as one of the country's top schools for accounting, finance, marketing, consulting, entrepreneurship and international business studies.

USC Marshall builds on the unique opportunities that stem from its Los Angeles location on the Pacific Rim, its interdisciplinary and impactful research, the momentum generated by the University of Southern California, and the unparalleled engagement of the Trojan Alumni Family. With ready access to industries defining the new business frontier, including bio-technology, life sciences, media, entertainment, communications and healthcare, this vast network offers USC Marshall graduates exceptionally strong support for success in the global marketplace.

For more information on the USC Marshall School of Business, visit: www.marshall.usc.edu.