GSOC Lead - Overnight Shift

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Specialist in Milpitas, CA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as a Dispatch Officer supporting a fast-paced logistics and distribution location. In this role, you will monitor activity, coordinate communications, document incidents, and help guide timely responses to security-related concerns. You will remain a visible and dependable point of contact while delivering strong customer service. Guided by a caring culture, teamwork, agility, reliability, innovation, and integrity, you will make a meaningful impact every day.

Position Type: Full Time

Pay Rate: $30.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and site personnel by carrying out security-related procedures, location-specific policies, and/or appropriate emergency response activities.
• Monitor phones, radios, alarms, and camera systems from the dispatch post, receive reports of routine and urgent issues, and coordinate the appropriate security-related response.
• Document incidents, calls for service, visitor activity, delivery-related concerns, and shift updates in dispatch logs and related reporting systems with clear and timely communication.
• Respond to incidents and critical situations in a calm, problem-solving manner, relaying information to site contacts, first responders, and/or Allied Universal leadership as needed.
• Conduct regular and random patrols around the location and perimeter when assigned, while helping to deter unauthorized activity and reporting unusual conditions observed in warehouse, shipping, receiving, and yard areas.

Minimum Requirements:

• Possess at least 6 months of security-related experience.
• Comfortable using a computer or tablet is preferred.
• CPR and/or First Aid is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417