Head of Solution Engineering

Reports to:VP of Sales Engineering & Partnerships

Are you a player-coach who loves leading from the front - building a world-class Sales Engineering team while still rolling up your sleeves on the deals that matter most? Join us as Head of Sales Engineering and take ownership of how we technically engage customers, win competitive deals, and scale a best-in-class SE function. If you thrive in fast-growing SaaS environments and want your leadership to directly shape pipeline, revenue, and product direction, we want to hear from you.

In this role, you will own our pre-sales technical strategy and be accountable for the SE team's contribution to pipeline generation, deal velocity, and revenue growth. You will:

• Recruit, hire, onboard, and retain a world-class Sales Engineering team across SMB, Mid-Market, and Enterprise segments
• Set the strategic direction for how we engage customers technically - from discovery and demo through proof-of-concept and handoff to Implementation
• Personally engage on strategic and high-value deals, leading executive-level technical presentations, solution design sessions, and competitive displacement
• Define and own the end-to-end pre-sales process: discovery frameworks, demo methodology, proof-of-concept standards, and technical win criteria
• Build and maintain reusable demo environments, technical playbooks, and ROI/value frameworks that enable the team to operate at scale
• Partner cross-functionally with Sales, Product, Marketing, and Customer Success to ensure our solutions consistently win in the market
• Act as the primary liaison between the field and Product/Engineering, channeling customer feedback and competitive intelligence into actionable roadmap input
• Track and report on SE team metrics - win rates, demo-to-close ratios, time-to-technical-win, customer satisfaction - and use data to drive continuous improvement
• Manage SE team capacity planning, territory/account alignment, budget, and tooling strategy

You'll succeed in this role if you have:

• 8+ years of experience in Sales Engineering, Solutions Consulting, or Pre-Sales, with at least 3-5 years in a people-leadership role managing and developing SE teams
• A proven track record of building and scaling Sales Engineering teams in a SaaS environment, including pre-sales processes, methodologies, and tooling that improve win rates and deal velocity
• Strong executive presence with the ability to lead C-level technical conversations and navigate complex, multi-stakeholder sales cycles
• Deep understanding of SaaS concepts, architectures, APIs, integrations, and modern technology stacks
• Ability to translate complex technical concepts into clear business value for technical and non-technical audiences alike
• A data-driven mindset with experience defining and tracking SE performance metrics
• Demonstrated cross-functional collaboration with Product, Engineering, Marketing, and Customer Success

• Background in the Associations industry
• Technical expertise in Salesforce and Microsoft Dynamics 365
• Track record of thought leadership - conference speaking, published content, or community engagement
• Experience evaluating and implementing sales engineering tools (demo platforms, RFP automation, knowledge management)

This is a unique opportunity to:

• Build and lead an SE function at a company where technology, sales, and customer success come together to power real communities
• See your pre-sales strategy directly influence pipeline, revenue, and product direction
• Work with a flexible, collaborative team and forward-thinking leadership
• Make measurable impact - with the autonomy to shape how SE operates and the visibility to see that work land

We're looking for someone who's not only a skilled leader but genuinely excited about the work - someone who can set the strategic direction for Sales Engineering while still loving the hands-on side of winning complex deals. If that sounds like you, apply now.

Excited about this role but don't meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity:Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.