New

Jira & Confluence Adoption Consultant

Aleron
United States, Texas, Irving
Apr 07, 2026
Description Role Summary We're looking for someone to help teams learn and use Jira and Confluence during a rollout. This is a hands-on support role-helping users day-to-day-not a technical developer or Agile coach role. You'll work closely with U.S. teams while coordinating with a central Atlassian team in Porto. What You'll DoSupport Users Help people use Jira and Confluence Answer questions and fix common issues Set up new users and manage access Set Up & Organize Tools Help teams structure Jira projects (workflows, boards, etc.) Organize Confluence spaces and pages Make sure teams follow consistent standards Support Project Managers (BigPicture) Help PMs use BigPicture for: Roadmaps and timelines Dependencies and milestones Reporting Ensure data is accurate and useful Monitor Adoption Track how well teams are using the tools Identify teams that need extra help Escalate bigger issues to the central team Act as the local point person during rollout Communicate & Coordinate Be the go-to contact for U.S. teams Share feedback and issues with the central team Support change efforts (guidance, not formal training) Pay range: $60-75 per hour depending on experience Job Requirements Required Skills / Qualifications: Minimum of 3 years using Jira and Confluence Preferred Skills / Qualifications: Strong experience setting up projects, workflows, and permissions Experience helping teams adopt new tools Basic understanding of Agile (Scrum, Kanban) Good communication skills Able to work independently Experience with Big Picture Worked in global teams Experience with PMs or product teams Atlassian certifications After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit. The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply