Patnt Financial Svs Team Lead

• Plans, organizes and oversees daily operation of assigned revenue cycle staff. Assigns and monitors work, ensuring appropriate distribution of workloads to meet established deadlines and meet strategic goals provided by management. Runs daily huddles to provide updates and expectations to staff. Delegates tasks to appropriate staff to achieve optimal results by communicating clear instructions. Act as point person for subject area questions and issues. Monitors workloads, adjusting assignments as needed. Keeps supervisor informed of workload issues and changes.
• Assists management in selection and assessment of new staff. Monitors and ensure compliance with hospital, departmental standards, insurance requirements and government regulations.
• Monitors work performance, provides guidance and feedback and keeps management informed of personnel issues. Provides status updates on timelines and quality of work to supervisor. Assists with performance reviews and provides feedback on staff performance. Recognizes and executes training and coaching needs for team. Participates in the development of training and provides ad hoc and formal training for staff development. Onboard and trains new hires. Provides ongoing training, monitors work quality and productivity, providing guidance and training. Assists in the evaluation of assigned revenue cycle staff.
• Troubleshoots and identifies issues and solutions to that impact financial clearance or reduction in payment. Coordinates and performs project work as assigned. Research internal and external compliance requirements, traces factors that impact financial clearance and/or payment. Recommend changes to management to improve performance.

• High School / GED

• 3 years of experience in a medical billing setting working on an automated billing system is required. One year of related education may substitute for one year of experience.
• Analytical skills to resolve complex problems based on cross functional knowledge with the ability to translate into.
• Proficiency with EPIC, MS Office applications (Word, Excel, PowerPoint, SharePoint etc.), EPIC certification preferred.
• Excellent interpersonal, presentation and communication skills required.
• Exceptional attention to detail is essential.
• Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
• Ability to provide service that supports departmental and hospital operations and work collaboratively with diverse internal and external customers.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.