Utility Billing Analyst

UDR, Inc. is now hiring a Utility Billing Analyst to join our team at our corporate office in Highlands Ranch.

GENERAL SUMMARY OF DUTIES: Responsible for the day-to-day processing of utility invoices and resident billing, analysis of utility costs, consumption, trends, and reimbursement recovery performance across designated portfolio. Provide necessary support to Property Operations and Asset Quality to resolve utility issues, and coordinated efforts in support of Transactions as necessary for due diligence data requests. This role will require a balance of transactional accuracy and analytical insight to ensure optimal performance.

SUPERVISION RECEIVED: Reports directly to the Vice President - Corporate Services

SUPERVISION EXERCISED: N/A

ESSENTIAL FUNCTIONS:

1. Review, code, and process utility invoices for accuracy and completeness.

2. Validate rates, tariffs, and energy supply contract terms against billed charges.

3. Perform monthly utility reimbursement billing process ensuring timely and accurate residential billing.

4. Analyze and document expense variances for reforecast and budgeting purposes.

5. Research and resolve billing discrepancies with utilities and vendors.

6. Maintain organized records of invoices, contracts, and supporting documentation.

7. Analyze utility consumption and cost trends across properties, identify variances and anomalies for reforecast and budgeting purposes.

8. Compile and maintain utility expense vs. recovery performance and identify opportunities.

9. Identify billing errors, rate issues, and cost-saving opportunities.

10. Support budgeting and forecasting efforts with historical utility data, trend analysis, and research.

11. Develop and maintain recurring monthly reports for internal stakeholders.

12. Identify potential ROIs through analysis of utility data.

13. Provide assistance with the administration of community utility addendums and default settings.

14. Maintain community database of resident billed utility services and related billing attributes. Track future opportunities in these areas.

15. Partner with Property Operations, Accounting, Asset Quality, and Transactions on utility-related questions and performance.

16. Manage the onboarding and offboarding of communities with utility vendors and other third parties in connection with acquisitions, dispositions, and new developments.

17. Assist with audits, regulatory compliance reviews, and ad hoc data requests.

18. Contribute to process improvements and standardization across designated portfolio.

19. Perform other duties as assigned or as necessary.

EDUCATION AND EXPERIENCE:

1. High school diploma or equivalent required.

2. Bachelor's degree or equivalent work experience preferred.

3. Two years of work experience in utility billing, accounts payable, finance, or data analytics (multifamily real estate preferred).

4. Working knowledge of utility billing methodologies and rate structures strongly preferred.

5. Strong attention to detail with the ability to manage both high volume and analytical tasks.

Benefits Offered:

• Medical, Dental, Vision Plans
• Medical Flexible Spending Account
• Dependent Care Spending Account
• Lifestyle Spending Account
• Supplemental Term Life Insurance
• Critical Illness Plan
• Supplemental Short-Term Disability Insurance / AD&D Insurance
• Voluntary Long Term Care Insurance
• 401(k) Plan with company match

Hourly Range:
* $29/hr. - $32/hr., depends on experience

Bonus Potential:
* Eligible for 10% annual bonus potential, based on personal and company performance

Anticipated Close Date: May 12, 2026

UDR is proud to offer equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.