Director, Practice Operations

Rocky Mountain Cancer Centers is looking for an executive level leader to provide operational and strategic support to our practices. The Director of Operations will provide operational oversight for a large, multilocation oncology practice.

Reporting to the Executive Director, the Operations Director will be responsible for the successful leadership and day-to-day management in accordance with strategic direction set by the Executive Director and the physician leadership team.

Salary Range: $150,000-$200,000.00.

Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; potential for research bonus depending on financials of department after one year of employment; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance.

This position is also eligible for an annual bonus based on target and award criteria.

The successful candidate will:

-Develop, implement, and maintain a plan of organization, recommend changes to Executive Director.

-Direct the development and implementation of organizational procedures and controls to promote communication and adequate information flow within the organization. Evaluate general and specific business conditions as they relate to operational issues and advises the governing body and the Executive Director on these matters.

-Advise and assist in developing organizational objectives and plans for their achievement.

-Direct the development and implementation of organization procedures and controls to promote communication and adequate information flow within the organization.

-Ensure effective administrative staff coverage for the practice within budgetary guidelines.

-Monitor, analyze, assess, and communicate practice progress. Consider present and planned capacity. In financial terms, considers manpower and practice needs, including facilities and technology.

-Direct the preparation and maintenance of management reports necessary to carry out functions of the practice. Prepare periodic reports as necessary or required.

-Ensure compliance and adherence to the organization's structure, management philosophy, and mission statements.

-Oversee development and coordination of new office locations and their needs as required.

-Direct and develop the practice administrators/managers.

-Coordinate the Operations Meetings

-Works closely with local network resources including but not limited to director of: Business office; Research; Marketing; Pharmacy and Managed Care.

-Responsible for developing an accurate capital, financial, and labor budget as well as adhering to the budget and managing expenses.

-Build a highly efficient, collaborative, and dedicated management team that effectively partners with clinical leaders to achieve the organization's goals.

Physician Onboarding & Integration

• Lead end-to-end onboarding and integration of new surgeons, coordinating credentialing, scheduling, clinical operations, staffing models, space planning, and technology readiness to ensure a seamless transition into the practice.
• Serve as the primary operational liaison for newly recruited physicians, aligning clinical workflows, productivity expectations, and practice resources with organizational standards and strategic goals.

Executive Partnership & Strategic Leadership

• Partner closely with the Chief Operating Officer (COO) to translate enterprise strategy into executable operational plans across clinical service lines, locations, and physician practices.
• Provide data-driven insights and operational recommendations to the COO on capacity planning, growth initiatives, physician alignment, and performance improvement opportunities.
• Act as a trusted advisor to executive leadership by identifying operational risks, resource constraints, and scalability opportunities, and leading mitigation or improvement plans.

Physician Operations Committee Collaboration

• Serve as a key operational leader supporting the Physician Operations Committee, preparing analyses, recommendations, and operational updates for physician and executive stakeholders.
• Collaborate with physicians to evaluate, prioritize, and implement operational initiatives impacting clinical workflows, access, staffing, patient throughput, and quality outcomes.
• Facilitate alignment between physician leadership and administrative teams, ensuring decisions are operationalized consistently across the organization.

Governance & Communication

• Support physician governance by translating committee decisions into actionable operational plans, timelines, and accountability structures.
• Ensure transparent, consistent communication between executive leadership, physician committees, and practice management teams regarding operational changes and performance results.

MINIMUM QUALIFICATIONS: Bachelor*s degree in Accounting, Finance, or related business field. Minimum seven years of experience in healthcare management and operations, including at least five (5) years in a managerial capacity with experience coaching, developing, and managing staff.

COMPETENCIES:

-Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; is regarded as an expert in the technical/functional area; accesses and uses other expert resources when appropriate.

-Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.

-Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.

-Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.

-Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

-Attract, coach, and develop talent: Attracts high caliber people, accurately assesses strengths and development needs of employees; gives timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development.

-Leads Courageously: Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership.

-Champion change: Challenges the status quo and champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively.

-Provides direction: Identifies goals and vision for team; guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources and arranges organizational systems to meet objectives.

-Negotiates effectively: Demonstrates ability to effectively facilitate parties toward a "win-win" agreement; identifies key players; defines objectives, significant issues, and shared interests; determines motivational drivers and potential obstacles for all parties; communicates effectively; gains results without either party losing face.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work may require minimal travel by air or automobile, approximately 50% of workweek.