Part Time Biergarten Server

Description

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building, originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we'd love to welcome you aboard.

What will you be doing?
Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests and maintain a clean dining area by bussing tables in a punctual, courteous, efficient, and accurate manner. You will act as an advocate for the Biergarten, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

* Work as a team with your coworkers, keeping all areas clean, dry, and safe.
* Perform light bartending and bar back duties.
* Assist with setting and bussing tables and seating guests.
* Greet and welcome guests and promptly attend to tables.
* Uphold proper table maintenance and clearing etiquette.
* Receive and take guest orders; process them in the POS system quickly and accurately.
* Prepare and serve meal accompaniments to guests.
* Learn and maintain product knowledge of the food, wine, and beverage menu(s).
* Be comfortable working outdoors.
* Attend all company and restaurant-required trainings and meetings.
* Maintain constant communication with team members and management.
* Ensure guests have an enjoyable and memorable experience; relay any concerns to management.
* Take on additional responsibilities as needed-we all wear multiple hats at Kimpton.

What do you bring to the role?

* 1 year of experience in a similar or supportive role is preferred.
* Food Handler and RAMP certifications (if applicable).
* Ability to prioritize multiple tasks in a dynamic environment.
* Ability to learn, retain, and present product, menu, and allergy information to guests.
* Knowledge of, or ability to learn, the restaurant POS system.
* Ability to calculate accurate bill amounts and maintain proper cash handling and credit card procedures.
* Excellent communication and presentation skills.
* Passion for crafting and personalizing guest experiences.
* Highly motivated and flexible, with the ability to take initiative.
* Flexible schedule, including evenings, weekends, and holidays as needed.

What's in it for you?

* Room discounts at Marcus Hotels & Resorts and IHG-branded properties
* Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
* "Two for one" movie theater coupons at Marcus Theatres
* Opportunity to grow your career and transfer between properties
* Paid time off
* Flexible scheduling
* And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.