Enterprise Renewals Account Manager - C&P

Adobe's Enterprise Renewals team is on the lookout for a driven, strategic, and customer-obsessed Inside Sales Enterprise Renewals Specialist to help shape the future of our Enterprise relationships. This is more than a sales role-it's a chance to influence Adobe's long-term customer success and revenue growth.

You'll be responsible for managing a portfolio of high-value accounts, driving renewals with a target of +30% growth, expanding product adoption, and collaborating with product specialists to generate new pipeline. If you thrive in a fast-paced environment, love solving complex business challenges, and are passionate about delivering value to customers, we want to hear from you.

Candidates must have at least 3+ years of Strategic Account experience and be based in one of our sales offices: New York, Seattle, San Jose, or San Francisco.

What You'll Do

• Renewal Strategy & Execution: Own and close renewal opportunities within the Strategic Commercial Enterprise space, focusing on Adobe's ETLA program.
• Customer Enablement: Guide customers through Adobe's enterprise solutions, helping them understand configurations and how they integrate with their business processes.
• Business Discovery: Dive deep into customer environments to uncover pain points and translate them into actionable business opportunities.
• Account Engagement: Drive awareness through targeted email campaigns and promote participation in Adobe-led seminars and events.
• Pipeline Development: Build and maintain a robust pipeline through account management, lead generation, and campaign execution. Provide consistent updates.
• Forecasting Excellence: Maintain accurate forecasting and CRM hygiene in Salesforce.
• Virtual Selling: Conduct impactful virtual meetings using Microsoft Teams with customers, prospects, and internal stakeholders.
• Executive Negotiation: Confidently negotiate enterprise-level deals with senior decision-makers.
• Cross-Functional Collaboration: Partner with product specialists across Document Cloud, Creative Cloud, Express, and Firefly to identify new opportunities.

What you need to succeed

• 3+ years of inside/outside sales experience, ideally in enterprise software, with a strong record of quota attainment.
• Proven success in managing and renewing Enterprise Agreements.
• Exceptional communication and relationship-building skills.
• Experience owning a territory from prospecting to closure.
• Strong forecasting and pipeline management capabilities.
• Proficiency in Salesforce and Microsoft Office Suite.
• Highly organized and adaptable in a fast-moving environment.
• Commitment to customer satisfaction and alignment with Adobe's core values
• Bachelor's degree (BS/BA) required.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.