BESSD Staff & Guest Transition Coordinator

Requisition Id16088

Overview:

We are seeking an Operations Specialist that will be the overall process leader for staff and guests who are joining and leaving the directorate. This position will also lead the management and continuous improvement of a variety of other internal reporting tools and processes that impact staff and guests in the directorate. Primary focus areas may include but are not limited to tools and processes related to office and lab space management/utilization, effective internal communications, safety related tools/reporting, research sample management processes, and tools to enable better project tracking and staffing.

This position will be responsible for evaluating and enhancing workflows, ensuring alignment with organizational objectives, and providing consistent, high-quality experience for staff. The position will partner cross-functionally to identify process gaps and implement needed solutions to effectively and efficiently convey needed information to staff and leaders.

This position resides in the Biological and Environmental System Science Directorate atOak Ridge National Laboratory(ORNL).

Major Duties/Responsibilities:

• Own the design and implementation of directorate-level reports and workflows (e.g. local databases, SharePoint, Power BI, automated workflows, etc.) to successfully enable staff engaged in operational processes to perform their supporting actions effectively.
• Manage and routinely assess BESSD information security practices for such tools and processes.
• Formulate, monitor, and report related metrics for operational efficiency and drive effective operational initiatives, as requested.
• Develop and maintain internal policies and processes for visibility into actions involving staff and guests (visitors, collaborators, vendors, educational participants, visiting scientists, etc.) such as joining and leaving the organization.
• Serve as the recognized authority on guest access to the directorate including interpreting policy, advising leadership, and establishing directorate-specific procedures where guidance is not defined. Resolve exceptions as needed.
• As a process leader for incoming and outgoing staff/guests, this position will also implement many of the workflows developed/maintained and will possess key SAP roles related to non-employee processing.
• Develop strong, cooperative relationships with HR staff and ORNL business systems staff to help resolve issues.
• Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Basic Qualifications:

• A BA or BS degree in Business Administration, Human Resource Management, Information Systems, or a related discipline.
• A minimum of 2 years of experience in administrative support, personnel, office management, information management, or related areas.
• Experience in designing and maintaining SharePoint lists and Power BI reports
• Excellent written and oral communication skills.
• Outstanding organization skills and strong attention to detail in completing independent tasks
• Familiarity with human capital management software such as SAP/Success Factors
• Proficient in Microsoft Office applications

Preferred Qualifications:

• Skills and/or training in process mapping and process improvement
• Strong working knowledge of the ORNL Personnel Access System (PAS), along with general familiarity with ORNL policies and procedures.
• Familiarity with Power Automate or similar tools for workflow execution
• Motivated self-starter with the ability to work both independently and to participate creatively in collaborative teams across the laboratory.
• Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.

Special Requirements:

• Visa sponsorship is not available for this position.

For employment at Oak Ridge National Laboratory (ORNL), a Real ID compliant form of identification will be required. Additionally, ORNL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as mandated by Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which requires a favorable post-employment background investigation.

To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

About ORNL:

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.