Program Director HTS

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Program Director to join our growing team.

Job Summary:

• As a Program Director, you will be in a key leadership role in managing and overseeing complex healthcare programs. You will ensure that programs are executed effectively, on time, and within budget. This position involves managing processes, engaging with clients and stakeholders, and coordinating efforts across cross-functional teams to deliver high-quality services that meet client expectations and organizational standards.

Responsibilities:

• Manage and coordinate healthcare programs, ensuring the successful delivery of services, projects, and deliverables on schedule and within budget.
• Monitor program performance metrics, quality performance, deliverables, and budgets to ensure compliance with contractual requirements and organizational goals.
• Identify and address operational challenges, leveraging problem-solving skills to deliver practical solutions.
• Maintain strong, successful relationships with clients and key stakeholders, serving as a primary point of contact for program-related communication.
• Collaborate with cross-functional teams, including clinical, technical, and administrative personnel, to ensure seamless program execution.
• Develop and implement methods and procedures to improve program efficiency and outcomes.
• Manage program risk by identifying potential issues, developing mitigation strategies, and ensuring readiness for program launch and day-to-day operations.
• Prepare status reports and updates for internal leadership and client stakeholders.
• Support strategic planning initiatives to align program activities with organizational objectives and contribute to growth and innovation.
• Provide operational oversight and guidance to team members responsible for specific program functions or phases.
• Collaborate with Business Development to support new business opportunities as requested.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Required Qualifications

• Bachelor's degree in business, science, mathematics or analytics (Experience in lieu of degree will be considered)
• 10 years' experience in a project planning and delivery as related to role
• 10 years' experience in managerial and leadership role.
• Medicare, Medicaid, or healthcare verticals domain knowledge with claims processing knowledge and experience.
• Demonstrated abilities with Microsoft Project, SharePoint applications, MS Teams, Skype and knowledge of MS Project EV Metrics.
• Proven track record to meet and enforce deadlines, conduct research into technology issues and products, and to take initiative in the development and completion of projects.
• Demonstrated experience in leading and managing complex technical programs
• Demonstrated successful people management and presentation skills.
• Ability to exercise independent judgement in solving complex and unusual technical, administrative, and managerial problems
• Ability to meet and enforce deadlines, to conduct research into technology issues and products, and to take initiative in the development and completion of projects
• Strong problem-solving, analytical, and evaluate skills

Preferred Qualifications

• Master's Degree
• Certified Project Management Professional (PMP) preferred
• Knowledge of best practice in healthcare operations.
• Knowledge of government policy and structure.
• Knowledge of metrics, productivity measures and reporting.
• Knowledge of regulatory agency compliance.
• Knowledge of contract development and implementation.
• Budget and financial skills.
• Able to lead and manage direct reports to achieve contract deliverables.
• Aptitude for systems planning and prioritization of tasks
• Competent communication skills (written and verbal and listening); uses appropriate interpersonal skills with variety of stakeholders.
• Ability to provide supervision to staff that ensures excellent customer satisfaction.
• Provide ongoing monitoring and supervision to meet contract deliverables for all operations
• Provide data analysis and reporting that meets the contractor's goals of quality care and cost effectiveness in a timely manner.
• Provide consultation to contractor on system and policy issues.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."