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UTS - Temporary Marketing Automation Specialist at UNC Chapel Hill

University of North Carolina - Chapel Hill

$31.25 per hour

United States, North Carolina, Chapel Hill

104 Airport Dr (Show on map)

May 11, 2026

Posting Information

Department	HR UTS Partnership
Career Area	Administrative/Clerical Support
Posting Open Date	05/11/2026
Application Deadline	05/18/2026
Position Type	Temporary Staff (SHRA)
Position Title	UTS - Temporary Marketing Automation Specialist at UNC Chapel Hill
Position Number
Vacancy ID	S027375
Full-time/Part-time	Full Time
Hours per week
Work Schedule	Monday-Friday, 8:00 AM-5:00 PM, remote, with the ability to come to the office as needed
Position Location
Hiring Range	$31.25 per hour
Proposed Start Date
Estimated Duration of Appointment	6 months not to exceed 11 months

Position Information

Be a Tar Heel!	A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.
Primary Purpose of Organizational Unit
Position Summary	We are seeking a Marketing Automation Specialist to join our Digital Innovation team. This role is designed for a Salesforce Marketing Cloud enthusiast who enjoys the intersection of technical administration and creative implementation.As a junior administrator, you will provide the technical backbone for our automated campaigns, ensuring our various internal departments can leverage the platform's full potential. You will focus on increasing system adoption, troubleshooting technical hurdles, and providing the "creative bridge" needed to help teams develop content that scales through automation.
Minimum Education and Experience Requirements	Platform Administration & Support Act as a junior system administrator for the Salesforce Marketing Cloud (SFMC) platform, overseeing user permissions, business unit management, and general system hygiene. Serve as the primary point of contact for troubleshooting technical issues, data extension errors, and email deliverability concerns. Monitor overall platform health to ensure high standards of data integrity and performance. Automation & Journey Management Partner with internal teams to design, build, and launch sophisticated Automated Journeys and triggered messaging sequences. Implement personalization strategies using dynamic content blocks and AMPscript. Leverage data-driven insights to help teams optimize their audience segmentation and engagement workflows. Training & Technical Empowerment Lead training sessions to help staff transition from basic email sends to advanced SFMC features like Journey Builder and Behavioral Triggers. Develop internal "best practice" documentation and tutorials to empower decentralized users. Content Strategy & Implementation Overcome Content Bottlenecks: Assist departments with the development and formatting of content to ensure automated journeys can be implemented effectively. Maintain a library of reusable, brand-aligned email templates that offer flexibility for different departmental needs. Support the creation of landing pages and cloud pages to drive digital engagement.
Management Preferences	1-3 years of hands-on experience within Salesforce Marketing Cloud. Proficiency in Journey Builder, Automation Studio, and Email Studio. Basic knowledge of HTML/CSS for email template adjustments. Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Special Instructions	UNC-Chapel Hill and NC State University are collaborating to extend NC State's internal temporary staffing function as a shared service for both institutions. Under this partnership, UTS provides exclusive temporary staffing services to UNC-Chapel Hill and NC State, employing candidates to work as temporary employees in a variety of jobs on both campuses. If you are interested in applying to this position please click on the following link: https://jobs.ncsu.edu/postings/230315
Quick Link	https://unc.peopleadmin.com/postings/318224
Temporary Employment Policies	http://hr.unc.edu/policies-procedures-systems/spa-employee-policies/temporary-employment/relevant-policy-information-for-temporary-employees/

Posting Contact Information

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.