Administrative Analyst-Practitioner Data Management (Remote - $16.50/hr)

American Specialty Health Incorporated (ASH) is seeking an Administrative Analyst to join our Practitioner Data Management department.

The primary function of this position is to provide administrative support for departmental initiatives, with emphasis on quality as related to inbound and outbound correspondence, while maintaining 99% accuracy rate.

Remote Worker Guidelines

• Remote Worker Guidelines: This position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network. The internet connection must have a consistent 50 down/10 up Mbps minimum internet speed. 100 down/20 up is recommended to support higher quality video meetings.

Responsibilities

• Supports administrative functions related to Practitioner Records.
  • Receive, review, categorize, incoming documents and Practitioner correspondence submitted to Provider Data Management Department through various communications portals including email, fax, and internal communications channels.
  • Submit incomplete or illegible documents to appropriate outreach channel to obtain required information, corrections, and/or clarifications prior to filing documents for processing.
  • Assist in the processing of Practitioner Status Change Request.
  • Builds new non-contracted practitioner records and updates existing records for claims and MNRF processing purposes.
  • Processes term letters with 100% accuracy within 1 business day of Contract Determination Committee (CDC) decision.
  • Processes resignation letters with 100% accuracy, submits resignation data for practitioner retention efforts.
  • Receives and forwards malpractice declaration information to the Credentialing department within 1 business day of request.
  • Maintains data integrity of the practitioner database by entering all data efficiently and with at least 98% accuracy.
• Participates in team meetings and performs other functions as requested by coordinator, supervisor, and/or manager.
  • Represents ASH in an ethical, professional, and positive manner.
  • Maintains confidentiality of practitioner data.
  • Complies with all policies and standards.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• High School Diploma or GED certificate required.
• 2 years computer experience including word processing, database management, and spreadsheets required.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Mobility

• Primarily sedentary, able to sit for long periods of time.

Physical Requirements

• Ability to see, speak, and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within and around the facility or Work from Home (WFH) environment. Capable of using a telephone, computer keyboard, and mouse. Ability to lift up to 10 lbs.

Environmental Conditions

• Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.

Please view Equal Employment Opportunity Posters provided by OFCCPhere.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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