Field Services|US|Job stage 4

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Field Services Technician

Location(s): New Albany, US

Seeking experienced lead-level Field Technicians to perform structured fiber circuit audits across active data center environments. This is a hands-on, high-volume role requiring precision, technical discipline, and the ability to troubleshoot and resolve contaminated fiber circuits on the first attempt. This is not an entry-level or helper position. Candidates must arrive with demonstrated fiber optics experience and the technical aptitude to be quickly trained on customer-specific tooling and logging platforms.

• Perform end-to-end fiber circuit audits across multiple DMARC locations within a single shift
• Clean, scope, and inspect fiber end-faces using industry-standard tools and techniques
• Conduct light level testing using optical power meters and light sources at 1310nm and 1550nm wavelengths
• Identify and resolve fiber contamination issues, distinguishing between contamination and physical damage
• Escalate unresolvable faults following defined escalation procedures
• Log all test results, pass/fail outcomes, and actions taken into a customer-provided mobile/web application
• Scan and validate cable barcodes using Bluetooth scanners (Code 128 standard)
• Confirm polarity using IR cards where required
• Maintain accurate documentation and ensure complete, first-time records with no missing data fields
• Adhere to all ESD, PPE, and site safety requirements

• Minimum 3 years of hands-on fiber optic cabling experience in data centers, network rooms, or similar restricted facilities
• Demonstrated experience with LC, MPO/MTP, and SC connector types
• Previous experience performing fiber circuit audits or circuit validations
• Working knowledge of DMARC environments and the technician's role within them
• Proficiency with one-click cleaners, cassette cleaners, and reel-style cleaners
• Hands-on experience with fiber inspection scopes or video probes
• Experience operating an optical power meter and light source
• Familiarity with expected power levels for multimode and single-mode circuits and ability to flag anomalies
• Experience using mobile or web applications to log field test results in real time
• Prior experience working on hyperscale or large-scale data center build or audit programs

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.