License Plate Inventory Agent

License Plate Inventory Agent

LAZ Parking | Parking Operations & Customer Service | Full-Time | Non-Exempt

Support Operations. Assist Customers. Help Keep Parking Facilities Running Smoothly.

At LAZ Parking, our people are the foundation of our success. As a License Plate Inventory Agent, you play an important role in supporting safe, organized, and customer-focused parking operations.

This position is responsible for conducting vehicle inventory reviews throughout parking facilities, documenting vehicle information, identifying vehicles requiring follow-up review, and assisting customers when needed. Through your attention to detail, professionalism, and commitment to service, you help support efficient parking operations while creating a positive experience for customers and guests.

Whether you are looking to build a career in parking operations, transportation support, customer service, or facility operations, LAZ Parking offers an opportunity to make a meaningful impact every day.

Why Join LAZ Parking?

• Opportunity to work independently while supporting a large-scale operation
• Career growth and advancement opportunities
• Paid training and development opportunities
• Team-oriented and supportive culture
• Active work environment with a variety of responsibilities
• Opportunity to develop customer service and operational skills
• PayActiv, access earned wages before payday
• Employee Assistance Program (EAP)
• Health coaching and wellness resources
• Employee recognition and development programs

Full-Time Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Life Insurance Options

About LAZ Parking

LAZ Parking is one of the largest and fastest-growing parking management companies in the country. We support airports, commercial properties, entertainment venues, healthcare facilities, mixed-use developments, residential communities, and transportation operations across the United States.

Our success is built on exceptional customer service, operational excellence, strong client partnerships, and investing in our people. We believe in promoting from within, developing future leaders, and creating opportunities for employees to build meaningful careers.

At LAZ, parking is our industry, but people are our passion.

Schedule & Work Environment

This position supports parking operations and requires regular travel throughout parking facilities, garages, and operational areas.

License Plate Inventory Agents regularly patrol parking facilities while interacting with customers, guests, operational staff, and management.

This role requires extensive walking and outdoor work in varying weather conditions.

The Spirit of the Position

As a License Plate Inventory Agent, you are a customer service ambassador, operational resource, and facility support professional.

You are responsible for conducting license plate inventory reviews, documenting vehicle information, monitoring parking activity, identifying vehicles that require follow-up review, and providing customer assistance when needed. Through your professionalism, attention to detail, and commitment to service, you help support efficient operations while ensuring customers receive outstanding service.

You bring integrity, accountability, reliability, and strong communication skills to every shift.

What You'll Do
License Plate Inventory & Parking Operations

• Conduct regular license plate inventory reviews throughout assigned parking facilities.
• Document and track vehicle inventory accurately and efficiently.
• Identify and report vehicles requiring follow-up review or operational attention.
• Monitor parking activity throughout garages and surface lots.
• Assist with maintaining accurate records of operational activity and vehicle inventory.
• Report operational concerns, facility issues, and parking irregularities.
• Assist management with inventory audits and operational reporting requirements.

Customer Service

• Greet customers and provide professional assistance.
• Respond promptly and professionally to customer questions and concerns.
• Build positive relationships with customers through exceptional service.
• Assist customers with parking-related information and operational inquiries.
• Promote customer satisfaction through professionalism, responsiveness, and a helpful attitude.
• Develop rapport with customers and support a positive facility experience.

Operational Support

• Complete required reports and documentation accurately and efficiently.
• Maintain accurate records of inventory reviews and operational concerns.
• Follow company policies, procedures, and operational standards.
• Support management and operational teams as needed.
• Assist with special projects and operational initiatives.
• Maintain communication with supervisors and operational leadership.

Team & Operational Excellence

• Arrive prepared, in proper uniform, and ready to work.
• Work independently with limited supervision while maintaining accountability.
• Demonstrate urgency, professionalism, and attention to detail.
• Exercise sound judgment and decision-making.
• Support operational goals and service initiatives.
• Perform additional duties as assigned.

Who You Are
Customer-Focused

You enjoy helping people and take pride in providing exceptional service.

Independent

You are comfortable working with minimal supervision and managing your responsibilities effectively.

Observant

You notice details, identify concerns quickly, and proactively address issues.

Professional

You communicate effectively and represent the organization with integrity and professionalism.

Adaptable

You can successfully manage changing priorities and challenging situations.

Accountable

You take ownership of your work and consistently follow through on responsibilities.

Qualifications
Required

• Ability to meet required speaking and listening assessment standards.
• Strong customer service skills and abilities.
• Ability to work independently and manage multiple priorities.
• Ability to communicate professionally and effectively with customers, clients, and team members.
• Ability to speak, read, and understand English.
• Ability to exercise sound judgment and make independent decisions.
• Strong attention to detail and organizational skills.
• Ability to maintain professionalism during challenging situations.
• Reliable attendance and punctuality.

Preferred

• Experience in parking operations, transportation, hospitality, customer service, or facility operations.
• Experience conducting inspections, inventories, audits, or operational reporting.
• Experience working independently in field-based environments.
• Experience interacting directly with customers and resolving concerns.
• High school diploma or GED.

Physical Requirements

This position requires the ability to:

• Stand and walk for extended periods, often for the majority of the shift.
• Travel throughout large parking facilities and operational areas.
• Work comfortably in varying weather and environmental conditions.
• Bend, stoop, squat, and move frequently throughout the workday.
• Perform routine inspections and inventory activities.
• Communicate effectively in person, by phone, and through written documentation.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Support Operations. Assist Customers. Make a Difference.

If you are detail-oriented, customer-focused, and enjoy working independently while helping maintain a well-run operation, we'd love to hear from you.

Join LAZ Parking and help support safe, organized, and customer-focused parking operations while building a rewarding career with a company that puts people first.

FLSA Status: Non-Exempt

LAZ Parking is an Equal Opportunity Employer and participates in E-Verify. Equal employment opportunities are provided to all employees and applicants without regard to any characteristic protected by federal, state, or local law.