Annuity Platform Manager, Distribution Partner Integration

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We are seeking an Annuity Platform Manager, Distribution Partner Integration to join our Distribution Partner Integration team. This role can be based in Newport Beach, CA; Omaha, NE; Charlotte, NC; or Remote.

As Annuity Platform Manager, Distribution Partner Integration, you will lead a team responsible for enabling and supporting technology solutions across the annuity distribution and administration ecosystem. You will manage day-to-day team priorities, drive backlog execution, and ensure seamless integration with key annuity vendor platforms and partners.

This role requires deep domain expertise across the annuity lifecycle, including product configuration, new business, in-force policy servicing, and distribution enablement. You will act as a key liaison between business stakeholders, IT teams, vendors, and distribution partners, ensuring delivery alignment, operational efficiency, and scalable solutions. A critical component of this role is leveraging advanced systems analysis practices alongside emerging AI tools to optimize workflows, improve productivity, and scale team output.

How you'll help move us forward

• Lead and manage a team of system analysts and developers, including work prioritization, backlog management, and delivery oversight
• Provide ongoing performance feedback, career development guidance, and succession planning to strengthen team capability and retention.
• Motivate and align team members to achieve operational objectives while maintaining strong employee engagement and customer focus.
• Serve as the primary point of coordination between IT, business stakeholders, and external vendors
• Drive integration efforts with annuity vendor platforms (e.g., policy administration systems, order entry platforms, DTCC, FireLight, etc.)
• Support annuity product launches and enhancements, ensuring alignment across systems, processes, and distribution channels
• Identify and resolve system and process issues, proactively mitigating risks and dependencies
• Continuously evaluate and improve processes using LEAN, Agile, and AI-enabled solutions
• Communicate effectively with stakeholders regarding timelines, risks, and delivery status
• Provide thought leadership on industry trends, vendor capabilities, and distribution best practices
• Ensure high-quality system analysis deliverables, including requirements, functional specs, and testing strategies

Experience you bring

• 8+ years of experience in systems analysis, business systems, or technology delivery roles
• Proven experience leading teams and managing delivery in a fast-paced environment
• Building and leading high-performing teams through effective hiring, onboarding, coaching, and employee development
• Deep annuity industry expertise, including:
  • End-to-end annuity lifecycle (new business, underwriting, issuance, servicing)
  • Carrier operations and product structures (fixed, indexed, variable annuities)
  • Distribution models (broker-dealer, RIA, IMO, direct-to-consumer)
  • Integration with industry vendors and platforms
• Strong systems analysis skillset, including requirements elicitation, process modeling, functional design, and testing coordination
• Experience working with annuity vendor ecosystems, such as:
  • Policy administration platforms
  • Order entry / eApp tools (e.g., FireLight)
  • Data and transaction hubs (e.g., DTCC)
  • CRM and distribution enablement tools
• Demonstrated experience with process improvement methodologies (Agile, Scrum, LEAN, etc.)

What makes you stand out

• Hands-on experience implementing or integrating with leading annuity/insurance vendors and platforms
• Strong understanding of carrier, distributor, and partner integration models
• Experience leveraging AI and automation tools (e.g., intelligent workflow, copilots, process automation, AI-assisted analysis) to:
  • Improve productivity and decision-making
  • Reduce manual effort and cycle times
  • Scale day-to-day operational processes
• Ability to balance strategic thinking with hands-on execution
• Strong communication and stakeholder management skills across technical and business audience

You can be who you are.

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

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