Assistant Director - Transfer Student Services Center

The Assistant Director, Transfer Student Services, manages the operations of Saint Xavier University's Transfer Student Services Center and oversees the evaluation of incoming transfer student transcripts. This position ensures accurate determination of transfer course equivalencies and credit postings while leading the strategic implementation and management of AI-powered technologies to enhance efficiency, scalability, and accuracy of transfer credits and processes. The Assistant Director collaborates with campus partners to support transfer student recruitment, retention, and success while contributing to enrollment growth initiatives and providing exceptional service to prospective and current students.

* Lead the operations of the Transfer Student Services Center, including:

o Oversee the evaluation of incomingfreshmanand transfertranscripts and ensureaccuratetransfercredit processing.

o Maintain transfer credit policies, course equivalencies, and articulation practices that support student enrollment and academic progression.

o Developand implement operational processes that enhance efficiency, accuracy, and student service.

* Support transfer recruitment and enrollment growth initiatives, including:

o Collaboratewith Admission staff to develop and execute strategies that increase transfer enrollment.

o Participatein recruitment events, presentations, and outreach activities for prospective students and partners.

o Conductoccasional off-campus visits to strengthen relationships and support recruitment and retention efforts.

* Manage transcript technology and enrollmentmanagementsystems, including:

o Overseethe implementation and optimization of AI-powered transcript evaluation tools and related technologies.

o Manage transfer credit platforms, includingEdvisorlyand other enrollment management systems.

o Evaluatesystem performance and recommend process improvements that support operational effectiveness.

* Serve as a lead resource and for the Incoming Transfer Student Advisor, providing guidance on transfer credit evaluation, student support strategies, and Transfer Center operational processes. Foster collaboration, consistency, and continuous improvement across transfer student services while supporting the Advisor's professional development and overall effectiveness.

* Collaborate with campus partners to support student success, including:

o Workclosely with Academic Affairs, Advising, the Registrar, Financial Aid, and other departments tofacilitatestudent enrollment and progression.

o Assistcurrent and prospective students with transfer credit inquiries and course equivalency guidance.

o Supportcross-functional initiatives that enhance thetransferstudent experience and retention.

* Contribute to short and long-term unit and University strategic goals and objectives.

* Other duties as assigned.

* Bachelor'sdegreerequired.

* Minimum two years of experience intransfer services, registrar operations, or a related higher education field.

* Superior writing and communication skillsessential.

* Abilityto manage and organize multiple projects simultaneously isabsolutely necessary.

* Experience leading initiatives in a fast-paced, goal-driven environment andmonitoringoperational effectiveness is preferred.

* Strong computer skills using relational databases and Microsoft Office applications, particularly Excel, arerequired.

* Experience using Ellucian Colleague, Slate,Edvisorly, AI-powered technologies, and other enrollment management systems is strongly preferred.

* Excellent interpersonal communication skills and the ability to work effectively on committees, project teams, and across departments.

* Strong analytical ability, creativity, organizational skills, and attention to detailrequired.

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.