New

Sales Engineer

Joseph T. Ryerson & Son, Inc
United States, North Carolina, Charlotte
5435 Hovis Road (Show on map)
Jul 23, 2026
Summary Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry. Join our team as a Sales Engineer, where you'll engage with customers via phone and email, collaborating with internal and external partners to meet their needs. You'll conduct technical sales briefings and research customer specifications to tailor product solutions. Roles and Responsibilities Interpret and qualify customer-provided documents such as prints, CAD files, and specifications Full understanding of tolerances, materials, specifications, and processing options that will guide a robust metal supply chain creation Manage part specific supply chains by utilizing internal and external processing assets to meet customer quality and delivery requirements Estimate material, labor, and delivery options on a part-level basis and develop contract pricing templates based on awarded work Evaluating sales proposals to ensure they are technically accurate and consistent with the organization's quality standards Conducting technical analysis of product configurations to determine customer-specific prices All other duties as assigned Requirements High school diploma or GED required, Bachelor's degree in Engineering or equivalent preferred 1-3 years of sales experience in the metal industry Print reading required. CAD or drafting experience a plus Experience with SAP is highly preferred MS Office software skills required, including Outlook, Word, and Excel Experience in sales or customer service is an asset Working knowledge of geometry, strong math skills, and a technical aptitude Ryerson is offering an opportunity to be a Sales Engineer on the Ryerson Advanced Processing office in Charlotte, NC. This position will be critical in selling and providing excellent customer experiences to our metal fabrication accounts. Ryerson is a leading distributor and processor of metals in North America. Headquartered in Chicago, we operate service centers in cities across the United States, Canada, and Mexico. Ryerson offers an unparalleled range of products, leading processing and fabricating capabilities, a broad geographic reach, and an established commitment to superior service. Experienced in aspects of Customer Service. Understands purchasing and can manage multiple vendors and inventory on a detailed level. Skilled communicator with proficiency in ERP systems, MS Office (excel, word, and email). Highly organized and able to work quickly and efficiently under pressure and deadlines. As a Sales Engineer, you will be responsible for daily interaction with customers' needs via phone and email. This role will collaborate with multiple internal and external sources to service and execute our customer's needs. Also, this role will understand and communicate current processing vendor trends and customer feedback. All while focusing on providing a premier service for the highest valued accounts within the Ryerson account portfolio. The future will be made from metal. Being a member of the RAP BDO team, you have the opportunity to grow in your career, work with teammates that feel like family, and service major accounts that our country relies on every day.