Collections Clerk

Collections Clerk (B2B) | $22 - $25 per hour

Are you detail-oriented, customer-focused, and skilled at solving payment issues? We're seeking a Collections Clerk to join our team and play a key role in managing business-to-business (B2B) customer accounts, improving cash flow, and maintaining strong customer relationships.

What You'll Do

• Review aging accounts and proactively contact customers regarding past-due invoices by phone and email.
• Research and resolve billing discrepancies, payment issues, and account questions.
• Send current and past-due invoices as needed.
• Monitor accounts receivable aging reports and prioritize collection activities.
• Maintain accurate records of customer communications, account activity, and collection efforts.
• Partner with Sales, Customer Service, Billing, and Accounting teams to resolve account concerns.
• Assist with account reconciliations, unapplied cash research, audits, and reporting.
• Provide excellent customer service while maintaining professionalism and confidentiality.

What We're Looking For

• Previous experience in collections, accounts receivable, billing, accounting support, or customer account management.
• Strong communication and problem-solving skills.
• High attention to detail and accuracy when handling financial information.
• Proficiency with Microsoft Office and accounting software systems (Great Plains experience is a plus).
• Ability to work independently, prioritize tasks, and manage multiple responsibilities.
• Strong mathematical and data entry skills.
• Commitment to confidentiality, teamwork, and customer satisfaction.

Why Join Us?

• Competitive pay: $22 - $25/hour
• Stable, professional office environment
• Opportunity to make a direct impact on company success
• Collaborative team culture with growth potential

Apply today if you're an organized Accounts Receivable or Collections professional who enjoys building customer relationships while driving results.

Hunter Hamilton is a high-performance professional search firm specializing connecting finance, HR, operations, and legal talent with leading employers.

Hunter Hamilton is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Hunter Hamilton offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Hunter Hamilton is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.