Clinical Business Development Specialist, Bowel Care - Eastern Canada

The Clinical Business Development Specialist is responsible for expanding the adoption of bowel management therapies through clinical account development, healthcare professional education, and patient pathway activation. As the clinical expert for Bowel Care, this role partners with healthcare providers, clinics, rehabilitation centers, and key opinion leaders to increase awareness, remove barriers to adoption, develop sustainable bowel management programs, and establish transanal irrigation as a recognized standard of care.

Through clinical education, implementation support, and expert troubleshooting, the role drives therapy adoption, patient enrollment, adherence, and retention.

Working in partnership with Continence Care Territory Managers, the Clinical Business Development Specialist develops clinical pathways, activates new opportunities, and supports the successful integration of bowel management therapies within practice.

This is a field-based position, and applicants must currently reside in Eastern Canada. The preference is that this individual is based out of Montreal, QC or Toronto, ON.

Major Areas of Accountability

Major functions are described below. Other duties may be assigned.

Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies.

Clinical Market Development and Account Activation

• Identify, prioritize, and develop new bowel care opportunities within targeted rehabilitation, neurology, pediatric, gastroenterology, and community care accounts.
• Create awareness of bowel management therapies and transanal irrigation among healthcare professionals.
• Develop and implement account plans focused on therapy expansion, patient access, and long-term growth.
• Establish clinical pathways and sustainable bowel management programs that support patient identification, onboarding, training, follow up, and ongoing care.
• Partner with healthcare providers and key stakeholders to integrate bowel management therapies into routine clinical practice.
• Develop and strengthen relationships with key opinion leaders and clinical champions to advance adoption and best practices.
• Develop regional Centres of Excellence

Clinical Education and Therapy Adoption

• Deliver evidence-based education on bowel management, patient selection, therapy initiation, and best practices.
• Increase healthcare professional confidence and competency in prescribing, supporting, and troubleshooting bowel management therapies.
• Conduct in-services, workshops, peer-to-peer education programs, and clinical training events.
• Leverage clinical evidence, outcomes data, and economic value to support practice change and therapy adoption.
• Identify and address clinical, operational, and behavioral barriers that limit adoption.
• Support healthcare providers in advancing transanal irrigation as a recognized standard of care.

Patient Outcomes, Adherence & Retention

• Support healthcare providers in implementing successful bowel management programs and optimizing patient outcomes.
• Provide expert clinical guidance and troubleshooting to address patient and provider challenges.
• Partner with clinicians to increase patient enrollment, successful therapy initiation, adherence, and long-term retention.
• Identify opportunities to improve the patient experience and remove barriers across the care journey.
• Collaborate with internal patient support, consumer, and sales teams to ensure a seamless experience for patients and caregivers.
• Monitor adherence, retention, and program success indicators and implement actions to improve outcomes.

Business Development and Cross-Functional Leadership

• Collaborate with Continence Care Territory Managers to expand awareness, activate new opportunities, and increase adoption of bowel management therapies within target accounts.
• Partner with Market Access, Marketing, Clinical, and Patient Experience teams to improve patient access and remove adoption barriers.
• Provide account insights and clinical expertise to support reimbursement, advocacy, and market development initiatives.
• Maintain a robust pipeline of account opportunities and accurately document activities, outcomes, and account plans within CRM systems.
• Analyze territory performance and develop action plans to accelerate growth and adoption.

Basic Qualifications

• Bachelor's degree in Nursing, Occupational Therapy, Physiotherapy, Kinesiology, Health Sciences, or a related clinical discipline; equivalent combination of education and experience may be considered.
• 5+ years of experience in healthcare, medical device, clinical education, rehabilitation, urology, gastroenterology, spinal cord injury, neurology, or related fields.
• Experience engaging and educating healthcare professionals within hospital, rehabilitation, clinic, or community settings.
• Demonstrated success influencing clinical practice, supporting adoption of new therapies, or implementing clinical programs.
• Experience navigating complex healthcare systems and building relationships with multiple stakeholders.
• Ability and willingness to travel across assigned geography, including occasional overnight travel up to 60% of time and be able to travel internationally, including the U.S.
• Must possess a valid driver's license and ability to meet healthcare facility credentialing requirements.
• Bilingual (English and French)

Preferred Qualifications

• NSWOC designation
• Clinical experience supporting patients with bowel dysfunction, spinal cord injury, spina bifida, multiple sclerosis, or related conditions.
• Experience providing clinical education, in-service training, or professional education programs.
• Medical device, medtech, pharmaceutical, rehabilitation, or healthcare business development experience.
• Experience working with reimbursement, funding programs, patient support services, or market access initiatives.
  
  

  Le specialiste en developpement des affaires cliniques est responsable de l'expansion de l'adoption des therapies de gestion intestinale par le developpement de comptes cliniques, la formation des professionnels de la sante et l'activation des parcours des patients. En tant qu'expert clinique pour les soins intestinaux, ce role collabore avec des professionnels de la sante, des cliniques, des centres de readaptation et des leaders d'opinion cles afin d'accroitre la sensibilisation, de lever les obstacles a l'adoption, de developper des programmes durables de gestion intestinale et d'etablir l'irrigation transanale comme une norme reconnue de soins.

  Grace a l'education clinique, au soutien a la mise en uvre et au depannage par des experts, ce role favorise l'adoption de la therapie, l'inscription des patients, l'adhesion et la retention.

  En collaboration avec les gestionnaires de territoire des soins de continence, le specialiste en developpement des affaires cliniques developpe des parcours cliniques, active de nouvelles opportunites et soutient l'integration reussie des therapies de gestion intestinale dans la pratique.

  Principaux domaines de responsabilite

  Les principales fonctions sont decrites ci-dessous. D'autres taches peuvent etre assignees.

  Les employes de Coloplast doivent mener leurs activites selon les normes ethiques et professionnelles les plus elevees; se conformer aux lois et reglements applicables, au Code de conduite de MedTech et aux politiques de l'entreprise.

  Developpement du marche clinique et activation des comptes

  
  
  
  
  • Identifiez, priorisez et developpez de nouvelles opportunites de soins intestinaux dans les comptes cibles de readaptation, neurologie, pediatrie, gastroenterologie et soins communautaires.
  • Sensibiliser les professionnels de la sante aux therapies de gestion intestinale et a l'irrigation transanale.
  • Developper et mettre en uvre des plans de compte axes sur l'expansion de la therapie, l'acces des patients et la croissance a long terme.
  • Etablir des parcours cliniques et des programmes durables de gestion intestinale qui soutiennent l'identification, l'accueil, la formation, le suivi et les soins continus des patients.
  • Collaborez avec les professionnels de la sante et les parties prenantes cles pour integrer les therapies de gestion intestinale dans la pratique clinique courante.
  • Developper et renforcer les relations avec les leaders d'opinion cles et les champions cliniques afin de faire progresser l'adoption et les meilleures pratiques.
  • Developper des centres regionaux d'excellence
  
  
  
  
  

  Education clinique et adoption de therapies

  
  
  
  
  • Offrir une education fondee sur des preuves sur la gestion intestinale, la selection des patients, l'initiation de la therapie et les meilleures pratiques.
  • Accroitre la confiance et la competence des professionnels de la sante pour prescrire, soutenir et resoudre des therapies de gestion intestinale.
  • Organisez des formations en cours de formation, des ateliers, des programmes d'education entre pairs et des formations cliniques.
  • Exploitez les preuves cliniques, les donnees sur les resultats et la valeur economique pour soutenir le changement de pratique et l'adoption de la therapie.
  • Identifier et s'attaquer aux obstacles cliniques, operationnels et comportementaux qui limitent l'adoption.
  • Soutenez les fournisseurs de soins de sante pour faire progresser l'irrigation transanale en tant que norme reconnue de soins.
  
  
  
  
  

  Resultats cliniques pour les patients, adhesion et retention

  
  
  
  
  • Soutenez les professionnels de la sante dans la mise en uvre de programmes efficaces de gestion intestinale et l'optimisation des resultats pour les patients.
  • Fournir des conseils cliniques experts et du depannage afin de relever les defis des patients et des prestataires.
  • Collaborez avec les cliniciens pour augmenter l'inscription des patients, l'initiation reussie de la therapie, l'adhesion et la retention a long terme.
  • Identifiez des occasions d'ameliorer l'experience du patient et de lever les obstacles tout au long du parcours de soins.
  • Collaborez avec les equipes internes de soutien aux patients, les consommateurs et les ventes afin d'assurer une experience fluide pour les patients et les aidants.
  • Surveillez l'adhesion, la retention et les indicateurs de reussite des programmes et mettez en uvre des actions pour ameliorer les resultats.
  
  
  
  
  

  Developpement des affaires et leadership interfonctionnel

  
  
  
  
  • Collaborez avec les gestionnaires de territoire de Continence Care pour accroitre la sensibilisation, creer de nouvelles opportunites et accroitre l'adoption des therapies de gestion intestinale au sein des comptes cibles.
  • Collaborez avec les equipes d'acces au marche, de marketing, de clinique et d'experience patient pour ameliorer l'acces des patients et eliminer les obstacles a l'adoption.
  • Fournir des analyses de comptes et une expertise clinique pour soutenir les initiatives de remboursement, de plaidoyer et de developpement du marche.
  • Maintenir un pipeline robuste d'opportunites de comptes et documenter avec precision les activites, resultats et plans de compte au sein des systemes CRM.
  • Analyser la performance du territoire et elaborer des plans d'action pour accelerer la croissance et l'adoption.
  
  
  
  

  
  At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:

  
  
  
  
  • Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events.
  • Financial Security: RRSP plan with company match and financial planning services to help you secure your future.
  • Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
  • Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
  • Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
  
  
  
  
  • Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.
  • Competitive Compensation: The total compensation range for this position is $115,000 - $135,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.
  
  
  
  
  

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16.000 people and with products available in more than 143 countries, we are one of the worlds leading medical device companies. We are constantly growing our business and always looking for new ways to move forward - we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfill their potential and have a strong sense of belonging because - and not despite - of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

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