Front Desk Receptionist

Position Summary:

The Front Desk Receptionist coordinates general clerical and secretarial duties that support the overall mission of WestCare and assists facility administrative staff as needed. Essential Job Functions include those listed below.

Essential Job Functions:

• Provides coverage of the front desk/reception area to ensure the security of the facility, log visitors, and sort and distribute incoming mail;
• Performs basic clerical and administrative tasks to support the facilities administration and leadership team;
• Answers and screens incoming phone calls as required, distributing to appropriate personnel as needed;
• Supports facility Administrative staff by providing clerical support;
• Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation;
• Performs any other duties as assigned.

Certifications/Licenses:

• Relevant certification(s) and/or licensure a plus; Preference will be given to those candidates who are currently Certified;
• Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required.

Education:

• High School Diploma or equivalent is required.

Experience and Competencies:

• At least one (1) year of clerical, customer service, administrative, or receptionist experience is required;
• Experience working in a nonprofit environment preferred;
• Excellent communication skills are required;
• Ability to exercise good judgment and discretion is required;
• Ability to work well in a team environment is required;
• Professional appearance and demeanor is required;
• Strong computer skills to encompass all Microsoft Office applications is highly desired;
• Superior writing skills and a strong attention to detail preferred;
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality;

Working Conditions:

• Work is primarily performed in an office or indoor setting;
• Occasional outdoor work and travel between multiple locations may be required;
• Regular and prompt attendance is required throughout employment.