AWM, Marcus, Contact Center Vendor Management, Associate, Richardson, TX or Draper, UT

YOUR IMPACT

Vendor Relationship Management partners with Strategic engagements sourcing partner with businesses to foster a competitive (and diverse) vendor environment which mitigates risk and maximizes value. Strategic Sourcing role is to drive informed procurement decisions that create sustainable value at optimal cost. In addition, Sourcing is responsible for helping develop vendor management programs, drive spend compliance through tools and infrastructure and influence increase in diverse spend across the firm.

OUR IMPACT

Wealth Management

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.

Marcus by Goldman Sachs

The firm's direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency and simplicity.

Vendor Relationship Management

Vendor Relationship Management is responsible for sourcing and managing third party relationships for Marcus across all business lines in an effort to obtain the right products and services from the right vendors at optimal terms. The team is focused on obtaining best value, minimal risk, and accretive solutions for our customers, the firm and Marcus. This team offers a unique opportunity to strategically guide third party engagements for one of the newest digital finance brands in the industry. On this team, you will apply your sourcing subject matter expertise primarily to Technology deals but will also support other spend categories. You will have a direct ability to optimize vendor spend and manage third party risk to make Marcus successful and in turn help to disrupt financial services for millions of customers.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Lead vendor management category, supplier communication, contract and commercial negotiations in one or more technology spend categories across GS Marcus
• Act as a trusted business advisor to provide guidance on all vendor-related matters in spend category, including sourcing strategy for single-source and RFX, RFP, RFI projects
• Work collaboratively with internal subject matter experts across Legal, Compliance, Tax, Finance, Firmwide sourcing, and other areas as required to drive sourcing projects to completion and meet all internal governance requirements
• Run RFIs / RFPs to evaluate and select vendors and products/services based on ability to meet requirements, total cost, risk, and commercial and legal terms
• Conduct analysis to model expected costs over the contract term, design the optimal commercial structure and use this analysis to make well informed decisions and recommendations
• Drive category planning alongside business stakeholders for one or more spend categories to maintain strategic and proactive control of the category inclusive of spend, number of vendors and product, vendor performance, and commercial and operational risk
• Maintain all documentation, management information, and data as required such as the sourcing project tracker and contract database
• Prepare reports for Marcus / Firm management on overall service provider landscape / vendor management issues, including related risks and other metrics
• Some travel may be required

SKILLS & EXPERIENCE WE'RE LOOKING FOR

• Minimum Bachelor's degree (U.S. or equivalent work experience)
• 4+ years of strategic sourcing experience including commercial negotiations and running RFIs and RFPs
• At least two years of software sourcing experience with a variety of different vendors and licensing models
• Contact Center Management, Vendor Management, Business Process Outsourcing (BPO), Supplier Management, Category Management experience preferred.
• Financial industry experience preferred, but not required.
• Strong analytical, financial analysis, problem-solving, and project management skills
• Highly motivated and results orientated
• Self-directed team player, ability to drive high performance and work independently or in a collaborative team
• Excellent communication skills, both oral and written
• Good understanding of contract terms
• Ability to manage multiple projects simultaneously and prioritize accordingly
• Strong stakeholder management skills and an ability to influence across functions
• Ability to work in a fast-paced environment and think clearly under pressure
• Commitment to excellence and a high level of integrity
• Proficient use of Microsoft Office Suite to include Word, Excel, Outlook, and PowerPoint

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity