Position Summary Information
| Classification Title |
Food Services Supervisor-ASU |
| Working Title |
Chef Tournant |
| Location |
Boone, NC |
| Job Category |
8 |
| Position Number |
039701 |
| Not Eligible for Visa Sponsorship |
VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S |
| Department |
Campus Dining - Park Place Cafe - 170450 |
| Minimum Qualifications |
Graduation from High School or possession of a
GED, and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience. Experience in the field of work related to the position's role may be substituted on a year-for-year basis.
Degrees must be received from appropriately accredited institutions. |
| License/Certification Required |
|
| Essential Job Functions |
|
| Knowledge, Skills, & Abilities Required for this Position |
Knowledge
- Culinary techniques, recipe development, and menu planning
- Food safety and sanitation standards (state and institutional)
- Inventory management and cost control (food, labor, supplies)
- Campus dining policies, procedures, and customer service expectations
- Kitchen equipment operation and maintenance
- Menu software systems (e.g., Jamix)
Skills
- Leadership and team supervision
- Staff training and coaching
- Effective communication and conflict resolution
- Time management and scheduling
- Problem-solving and adaptability under pressure
- Data tracking and forecasting for operational planning
Abilities
- Maintain composure and professionalism in a fast-paced environment
- Adapt daily operations to unexpected challenges (e.g., call-outs, stock issues)
- Collaborate with chefs, supervisors, and staff to meet service goals
- Uphold high standards of food quality, presentation, and safety
- Positively influence team morale and customer satisfaction
- Take initiative in seeking guidance and continuous improvement
|
| Preferred Qualifications |
- Proven experience in a supervisory culinary role (Sous Chef or similar).
- Strong knowledge of food safety, sanitation, and kitchen operations.
- Excellent communication and leadership skills.
- Ability to adapt quickly and manage multiple priorities.
- Familiarity with menu planning software (e.g., Jamix) is a plus.
|
| Type of Position |
Permanent Full-Time |
| Staff/Non-Faculty |
Staff/Non-Faculty |
| Appointment Type |
1.0 |
| Work Schedule/Hours |
PM Hours 2:30p - cl
10% Shift Differential for PM Shift
2 Days off each week to be determined based on business need.
|
| Number of Hours Per Week |
40 |
| Number of Months Per Year |
12 |
| Mandatory Staff |
Yes |
| Physical Demands of Position |
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. |
| Overall Competency Level |
Journey |
| Salary Grade Equivalency |
|
| Salary Range |
|
| Anticipated Hiring Range |
$38,760 - $42,000 |
| Required Functional Competencies to Successfully Perform Job Duties. |
Knowledge-Technical: Understands preparation of large quantities of food, sanitation, weights, measures, and service techniques. Follows directives on order sheets. Supervises and evaluates the work of an entire full-time and student staff. Secures the unit. Operates equipment according to guidelines. Checks serving lines for eye appeal, adjusts as necessary. Follows health laws in the preparation, holding, and storing of food.
Planning and Organizing Work: Takes action to achieve goals beyond what is required by looking ahead and planning accordingly to the needs of the business and the customers both independently and with supervision. Plans work operations, establishes priorities, and sets deadlines over a short range period, within established goal and objectives. Arranges and assigns work.
Customer Service: Greets customers pleasantly with a smile and good eye contact and enthusiastically. Customer service is enhanced by not reading, excessive talking, eating, drinking, or using tobacco products while in the Food Service unit. Handles customer complaints tactfully and pleasantly. Attentive to needs and comments from customers. Provides customers with correct information and or guidance as needed. Knows the mission of the organization and the value and role of customers in the work environment. Presents a positive image for Food Services. Recognizes potential problems in service, addresses, and resolves promptly and respectfully. |
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
| Posting Date |
08/13/2025 |
| Closing Date |
08/31/2025 |
| Competency Level Statement |
If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level. |
| Special Instructions to Applicants |
For consideration please submit the following:
Please list a minimum of 3 professional references in the application. |
| Search Chair Name |
Jules Bott |
| Search Chair Email |
bottjs@appstate.edu |
| Applicant Pool Preference |
External (Post on the Web) |
Departmental Information
| Quick Link |
https://appstate.peopleadmin.com/postings/51836 |
| Posting Number |
201502911P |
|
Appalachian State University
$38,760 - $42,000
Aug 14, 2025