Business Analyst / Pharmacy Systems Implementation and Quality Assurance

PharMerica

Remote

We seek a meticulous and committed Advanced Business Analyst who has a pivotal role in our Pharmacy Systems team. Your focus on quality assurance (QA) and functionality analysis will be instrumental in ensuring the quality, reliability, and functionality of our pharmacy systems, particularly in long-term care (LTC) settings. Your substantial experience in QA processes and proficiency in SQL, SSRS, and Power BI will be crucial in supporting data validation and reporting.

This is a remote position. Applicants can reside anwhere within the Continental USA.

Business travel to support our Clients: 25-75%

This is a great opportunity:

Work on impactful projects that ensure the stability and reliability of critical pharmacy applications.
• Be part of a collaborative, dynamic team that values innovation and continuous improvement.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Enjoy the flexibility of a remote work environment

We offer:

Competitive pay

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

If your passion is service excellence and top-quality care come join our team and apply today!

• QA Testing: Conduct comprehensive quality assurance testing on pharmacy systems to ensure they meet functional requirements and are defects-free. This includes both manual and automated testing processes.
• Test Planning and Execution: Based on system requirements and specifications, develop detailed test plans, test cases, and scripts. Execute these tests, document the results, and identify any issues or discrepancies.
• Functionality Analysis: Perform in-depth analysis of new system functionalities and how they relate to new or existing workflow best practices and provide recommendations for their integration. Apply your knowledge of pharmacy workflows and industry standards to ensure all system updates and enhancements meet regulatory requirements and best practices.
• Defect and Enhancement Management: Identify, document, and track defects using QA tools and methodologies. Track the progress of these requests with vendors, ensuring timely resolution and integration into the system.
• User and Technical Documentation: Create detailed user and technical documentation for new functionalities, workflows, and system updates. Ensure all documentation is clear, accurate, and accessible to technical and non-technical users.
• Data and Report Validation: Utilize SQL, SSRS, and Power BI to validate the accuracy and integrity of data within pharmacy systems. Ensure that all data is correctly integrated, processed, and reported.
• SQL and Data Analysis: SQL analyzes data and supports decision-making processes. Based on data analysis, provide insights and recommendations to improve system functionality and performance.
• Documentation: Maintain thorough and accurate QA documentation, including test plans, test cases, defect logs, and QA reports. Ensure that all documentation is updated and easily accessible.
• Collaboration: Work closely with cross-functional teams, including developers, business analysts, and project managers, to ensure that QA processes align with project goals and timelines.
  Continuous Improvement: Identify opportunities to enhance QA processes and methodologies. Implement best practices to improve the efficiency and effectiveness of QA activities.

• Bachelor's degree in Information Technology, Computer Science, Pharmacy, Business Administration, or a related field or equivalent experience.
• Minimum of 3 years of experience as a Business or QA Analyst, with experience in system testing, quality assurance processes, and workflow design.
• Strong experience in quality assurance, workflow analysis, and documentation within the pharmacy or healthcare industry.
• Experience in defect and enhancement management, particularly in collaboration with external vendors.
• Preferred Experience:
  • Experience in the LTC pharmacy industry.
  • Experience in user experience (UX) design and analysis.
• Strong proficiency in SQL, SSRS, and Power BI, with the ability to perform data validation, report verification, and troubleshooting.
• Deep understanding of pharmacy workflows, industry standards, and regulatory requirements.
• Knowledge of pharmacy system applications, with experience in system configurations and workflow optimization.
• Excellent analytical and problem-solving skills, with strong attention to detail.
• Strong documentation skills, with the ability to create clear and detailed technical documents.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Proven ability to manage multiple priorities and projects in a fast-paced environment.
• Preferred Skills:
  
  • Knowledge of Agile methodologies and tools.
  • Familiarity with other pharmacy systems and applications, such as DocuTrack, ECM, and EMRs.
  • Understanding healthcare regulations and compliance requirements, particularly those relevant to LTC pharmacies.
• Travel 25-75%