Firstsource | Diversity Employer
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 84 |
St. Helen, Michigan
Full Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in St Joseph, Michigan Hours: Wednesday through Saturday 8am to 6:30pm Due to the nature of thi...
6h
| Job Type | Full Time |
Healthcare Digital Mailroom Specialist
Lake Katrine, New York
Role Description: The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is critical to meeting productivity met...
6h
| Job Type | Full Time |
POSITION TITLE: Configuration Lead Business Unit: Payor - BPaaS Level: Director / Associate Director Position Description: Our healthcare Business Process as a Service solution unites best-in class technology, layered with healthcare expert...
6h
| Job Type | Full Time |
Colorado Springs, Colorado
TECHNICAL SUPPORT SPECIALIST CLIENT: SPARKLIGHT REMOTE SUMMARY Under general supervision and direction via a remote office location, the Technical Support Specialist resolves technical issues for Cable One internet and telephone service cus...
6h
| Job Type | Full Time |
Revenue Cycle Billing Specialist
Schedule: Monday - Friday 8am to 4:30pm EST GENERAL SUMMARY: The goal of the Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims. Essential Duties and Responsibilities: * File claims using all appro...
6h
| Job Type | Full Time |
Knoxville, Tennessee
Full Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Knoxville, TN Hours:Saturday through Wednesday 10am-630pm Due to the nature of this position...
6h
| Job Type | Full Time |
Raeford, North Carolina
FULL-TIME ENTRY LEVEL Location: Medical facility in Raeford, NC Shift: Monday to Friday 8:00 AM to 4:30 PM GREAT WAY TO GET HANDS ON EXPERIERENCE! PLENTY OF OPPROTUNITIES FOR GROWTH! The Patient Financial Advocate is responsible for screeni...
6h
| Job Type | Full Time |
Bilingual - Customer Service Representative
Palm Bay, Florida
Pay Rate:$17.50/hr. Location: 2475 Palm Bay Road, Suite 230, Palm Bay, FL 32905 Duties and responsibilities: Identify customer questions, complaints, concerns, and overall needs. Provide sufficient answers and solutions to all customer quer...
18h
| Job Type | Full Time |
Rome, Georgia
Location: ONSITE at a Medical Facility in Rome, GA Hours: Monday - Sunday-Thursday 4:30-8:30pm PART TIME Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for elig...
3d
| Job Type | Part Time |
Healthcare Digital Mailroom Specialist
Kingston, New York
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes an...
3d
| Job Type | Full Time |